Recall 19V565000: 2017–2020 Prevost H3-45
- Report received
- Jul 31, 2019
- Manufacturer
- Prevost Cars, Inc.
- Potentially affected
- 1,010vehicles
- Model years
- 2017–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Possible consequence
If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
Remedy
Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Prevost H3-450 complaints
- 2018 Prevost H3-450 complaints
- 2019 Prevost H3-450 complaints
- 2020 Prevost H3-450 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.