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Recall campaign19V596000

Recall 19V596000: 2020 Crossroads Cruiser

Trailer hitches › Fifth wheel assembly
Report received
Aug 14, 2019
Manufacturer
Keystone RV Company
Potentially affected
9vehicles
Model years
2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Keystone RV Company (Keystone) is recalling certain 2020 Crossroads Cruiser 29SI, 27MK, 28RD, 24RL, and 29RK fifth-wheel trailers equipped with Morryde Rotating Pin Boxes. These pin boxes may be attached with bolts that are too short.

Possible consequence

In certain conditions, the incorrect bolts could allow the pin box to rotate in two places rather than one, increasing the risk of a crash.

Remedy

Keystone will notify owners, and dealers will inspect and replace the bolts, as necessary, free of charge. The recall began on October 2, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-358.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.