Recall 19V686000: 2017–2020 Thomas Built Buses SAF-T-Liner C2
- Report received
- Sep 27, 2019
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 618vehicles
- Model years
- 2017–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Saf-T-Liner C2 school buses equipped with Detroit DD5 engines and Allison transmissions. The Flex-Plate/Torque Converter fasteners may have been insufficiently tightened.
Possible consequence
The loose bolts may lead a disabled school bus and result in a school bus evacuation procedure in an uncontrolled traffic situation, increasing the risk of an injury.
Remedy
DTNA will notify owners, and dealers will inspect and tighten the fasteners, as necessary, free of charge. The recall began November 19, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-828.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Thomas Built Buses SAF-T-Liner C20 complaints
- 2018 Thomas Built Buses SAF-T-Liner C21 complaints
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
- 2020 Thomas Built Buses SAF-T-Liner C21 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.