Recall 19V712000: 2014–2020 Thomas Built Buses SAF-T-Liner EFX and 3 other models
- Report received
- Oct 4, 2019
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 53,528vehicles
- Model years
- 2014–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2014-2020 Thomas Built Saf-T-Liner EFX, Minotour, Saf-T-Liner C2, and Saf-T-Liner HDX school buses equipped with SynTec S3B or S3C seats. The seats may have been manufactured with styrene blocks that may not provide sufficient impact absorption in certain specific areas around the steel seat frame of the back support. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 222, "School Bus Passenger Seating and Crash Protection."
Possible consequence
The lack of impact absorption increases the risk of injury in the event of a crash.
Remedy
DTNA will notify owners, and dealers will install additional impact material between the re-bond back and the vinyl back cover to increase the amount of absorption, free of charge. DTNA issued owners an interim notification on November 29, 2019. The recall began June 22, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-832.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2014 Thomas Built Buses Minotour0 complaints
- 2015 Thomas Built Buses Minotour0 complaints
- 2016 Thomas Built Buses Minotour0 complaints
- 2017 Thomas Built Buses Minotour0 complaints
- 2018 Thomas Built Buses Minotour1 complaints
- 2019 Thomas Built Buses Minotour0 complaints
- 2020 Thomas Built Buses Minotour0 complaints
- 2014 Thomas Built Buses SAF-T-Liner C20 complaints
- 2015 Thomas Built Buses SAF-T-Liner C22 complaints
- 2016 Thomas Built Buses SAF-T-Liner C20 complaints
- 2017 Thomas Built Buses SAF-T-Liner C20 complaints
- 2018 Thomas Built Buses SAF-T-Liner C21 complaints
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
- 2020 Thomas Built Buses SAF-T-Liner C21 complaints
- 2014 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2015 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2016 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2017 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2018 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2019 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2020 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2014 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2015 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2016 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2017 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2018 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2019 Thomas Built Buses SAF-T-Liner HDX1 complaints
- 2020 Thomas Built Buses SAF-T-Liner HDX0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.