Recall 19V722000: 2017–2020 Western Star 4900 and 1 other model
- Report received
- Oct 10, 2019
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 2,547vehicles
- Model years
- 2017–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges.
Possible consequence
A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash.
Remedy
DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2017 Western Star 49000 complaints
- 2018 Western Star 49000 complaints
- 2019 Western Star 49001 complaints
- 2020 Western Star 49001 complaints
- 2017 Western Star 57000 complaints
- 2018 Western Star 57001 complaints
- 2019 Western Star 57001 complaints
- 2020 Western Star 57001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.