Recall 19V792000: 2016–2020 Western Star 4900 and 1 other model
- Report received
- Nov 4, 2019
- Manufacturer
- Daimler Trucks North America LLC
- Potentially affected
- 2,725vehicles
- Model years
- 2016–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America LLC (DTNA) is recalling certain 2016-2020 Western Star 4900 and 5700 vehicles equipped with sleeper cab vent windows. Due to improper adhesive, the vent window may detach from the vehicle.
Possible consequence
If the vent window detaches while the vehicle is in motion, it can become a road hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the vent windows, free of charge. DTNA issued owners an interim notification on December 27, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-836.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2016 Western Star 49000 complaints
- 2017 Western Star 49000 complaints
- 2018 Western Star 49000 complaints
- 2019 Western Star 49001 complaints
- 2020 Western Star 49001 complaints
- 2016 Western Star 57000 complaints
- 2017 Western Star 57000 complaints
- 2018 Western Star 57001 complaints
- 2019 Western Star 57001 complaints
- 2020 Western Star 57001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.