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Recall campaign19V873000

Recall 19V873000: 2019–2020 Jayco Travel Trailer White Hawk

Structure › Emergency › Escape/egress/exit
Report received
Dec 10, 2019
Manufacturer
Jayco, Inc.
Potentially affected
51vehicles
Model years
2019–2020

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.

Possible consequence

In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.

Remedy

Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.