Recall 19V873000: 2019–2020 Jayco Travel Trailer White Hawk
- Report received
- Dec 10, 2019
- Manufacturer
- Jayco, Inc.
- Potentially affected
- 51vehicles
- Model years
- 2019–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Jayco, Inc. (Jayco) is recalling certain 2019-2020 White Hawk (144) travel trailers, model 24MBH. The rear emergency escape window can not fully open due to the placement of exterior ladder.
Possible consequence
In the event of an emergency, occupants may not be able to exit through the escape window, increasing risk of injury.
Remedy
Jayco will notify owners, and dealers will remove and relocate the existing ladder to prevent interference with the emergency escape safety window, free of charge. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901503.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Jayco Travel Trailer White Hawk4 complaints
- 2020 Jayco Travel Trailer White Hawk6 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.