Recall 20V025000: 2019–2020 Chevrolet 4500HD and 7 other models
- Report received
- Jan 17, 2020
- Manufacturer
- Isuzu Technical Center of America…
- Potentially affected
- 1,138vehicles
- Model years
- 2019–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Isuzu Technical Center of America, Inc. (Isuzu) is recalling certain 2020 Isuzu NPR HD, NPR XD, NQR and NRR and Chevrolet 4500HD, 4500XD, 5500HD and 5500XD and 2019 Isuzu NPR HD GAS, NPR GAS and Chevrolet 4500 and Chevrolet 3500 vehicles equipped with a dual mode belt locking mechanism seat belt assembly. Due to a manufacturing issue, the seat belt webbing locking mechanism may not properly restrain the occupant as intended.
Possible consequence
In the event of a crash, if the occupant is not properly restrained, there is an increased risk of injury.
Remedy
Isuzu will notify owners, and dealers will inspect and replace the seat belt assembly, as necessary, free of charge. The recall began February 20, 2020. Owners may contact Isuzu customer service at 1-866-441-9638 or Chevrolet customer service at 1-800-222-1020. Isuzu's number for this recall is V2001.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Chevrolet 45000 complaints
- 2019 Chevrolet 4500HD0 complaints
- 2020 Chevrolet 4500HD0 complaints
- 2020 Chevrolet 5500HD0 complaints
- 2019 Isuzu NPR1 complaints
- 2019 Isuzu NPR HD0 complaints
- 2020 Isuzu NPR HD0 complaints
- 2020 Isuzu NPR XD0 complaints
- 2020 Isuzu NQR0 complaints
- 2020 Isuzu NRR0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.