Recall 20V177000: 2014–2016 Lincoln MKZ and 2 other models
- Report received
- Mar 23, 2020
- Manufacturer
- Ford Motor Company
- Potentially affected
- 288,110vehicles
- Model years
- 2014–2016
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Possible consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2014 Ford Fiesta504 complaints
- 2015 Ford Fiesta259 complaints
- 2014 Ford Fusion1,333 complaints
- 2015 Ford Fusion997 complaints
- 2016 Ford Fusion1,650 complaints
- 2014 Lincoln MKZ97 complaints
- 2015 Lincoln MKZ84 complaints
- 2016 Lincoln MKZ64 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.