Recall 20V183000: 2019 Jeep Grand Cherokee and 1 other model
- Report received
- Mar 26, 2020
- Manufacturer
- Chrysler (FCA US LLC)
- Potentially affected
- 515vehicles
- Model years
- 2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Possible consequence
A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Dodge Durango145 complaints
- 2019 Jeep Grand Cherokee370 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.