Recall 20V343000: 2014–2017 Jeep Cherokee

Report received

Jun 11, 2020

Manufacturer

Chrysler (FCA US LLC)

Potentially affected

67,248vehicles

Model years

2014–2017

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.

Possible consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2014 Jeep Cherokee2,650 complaints
• 2015 Jeep Cherokee1,793 complaints
• 2016 Jeep Cherokee1,412 complaints
• 2017 Jeep Cherokee1,338 complaints