Recall 20V352000: 2018–2020 MCI J4500 and 2 other models
- Report received
- Jun 12, 2020
- Manufacturer
- Motor Coach Industries
- Potentially affected
- 1,067vehicles
- Model years
- 2018–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Motor Coach Industries (MCI) is recalling certain 2018-2020 D4000, D4005, D4500, D4505 and D45CRTLE buses manufactured with electric cooling fans (E-fan) for the radiator and charge air cooler, Borg Warner 55SI model dual alternator configuration (with a sense stud and wire), and Parker Vansco Multiplexing Module (VMM) Multiplex system. A build-up of debris, corrosion, and/or water flow could cause a high resistance path to ground for the sense stud on the back of the alternator and cause the alternator to produce excessive voltage output, which may exceed the threshold limit currently programmed in the VMM and result in a loss of engine power and vehicle shutdown.
Possible consequence
If the engine shuts down or loses power while the vehicle is in motion, this may increase the risk of a crash.
Remedy
MCI will notify the affected owners, and dealers will install a new application code in the Parker VMM multiplex modules increasing the overvoltage threshold limit, free of charge. The recall began July 23, 2020. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 479.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2018 MCI D45000 complaints
- 2019 MCI D45000 complaints
- 2020 MCI D45000 complaints
- 2018 MCI D45050 complaints
- 2019 MCI D45050 complaints
- 2020 MCI D45050 complaints
- 2018 MCI J45000 complaints
- 2019 MCI J45000 complaints
- 2020 MCI J45000 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.