Recall 20V388000: 2019–2021 Entegra Qwest and 2 other models
- Report received
- Jul 2, 2020
- Manufacturer
- Jayco, Inc.
- Potentially affected
- 666vehicles
- Model years
- 2019–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Qwest and Jayco Melbourne and Melbourne Prestige motorhomes built on Mercedes-Benz Sprinter chassis. The rear part of the fender liner on the front axle may contact and chafe the brake hose, possibly resulting in a loss of brake fluid.
Possible consequence
Loss of brake fluid can extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Jayco will notify owners, and Mercedes Sprinter dealers will inspect and replace the brake hoses, and the fender liners will be modified, free of charge. The recall began July 14, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Entegra Qwest0 complaints
- 2020 Entegra Qwest2 complaints
- 2021 Entegra Qwest0 complaints
- 2019 Jayco Melbourne1 complaints
- 2020 Jayco Melbourne1 complaints
- 2021 Jayco Melbourne1 complaints
- 2019 Jayco Melbourne Prestige0 complaints
- 2020 Jayco Melbourne Prestige0 complaints
- 2021 Jayco Melbourne Prestige1 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.