Recall 20V392000: 2013–2020 Gillig LOW Floor
- Report received
- Jul 2, 2020
- Manufacturer
- Gillig LLC
- Potentially affected
- 531vehicles
- Model years
- 2013–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
Possible consequence
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2013 Gillig LOW Floor0 complaints
- 2014 Gillig LOW Floor1 complaints
- 2015 Gillig LOW Floor0 complaints
- 2016 Gillig LOW Floor1 complaints
- 2017 Gillig LOW Floor0 complaints
- 2018 Gillig LOW Floor0 complaints
- 2019 Gillig LOW Floor1 complaints
- 2020 Gillig LOW Floor0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.