Recall 20V440000: 2019–2021 Honda Pilot and 2 other models
- Report received
- Jul 28, 2020
- Manufacturer
- Honda (American Honda Motor Co.)
- Potentially affected
- 499,344vehicles
- Model years
- 2019–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Possible consequence
A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Honda Odyssey997 complaints
- 2020 Honda Odyssey491 complaints
- 2019 Honda Passport282 complaints
- 2020 Honda Passport104 complaints
- 2019 Honda Pilot921 complaints
- 2020 Honda Pilot492 complaints
- 2021 Honda Pilot450 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.