Recall 20V468000: 2020–2021 Jayco Melbourne Prestige and 2 other models
- Report received
- Aug 10, 2020
- Manufacturer
- Jayco, Inc.
- Potentially affected
- 545vehicles
- Model years
- 2020–2021
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Melbourne, Melbourne Prestige and Entegra Qwest motorhomes built on Sprinter chassis and equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
Possible consequence
If the wiring harness is damaged, the side air bag within the seat may deploy unexpectedly or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
Remedy
Jayco will notify owners, and Mercedes-Benz Sprinter dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. The recall began August 21, 2020. Owners may contact Jayco customer service at 1-800-517-9137.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2020 Entegra Qwest2 complaints
- 2021 Entegra Qwest0 complaints
- 2020 Jayco Melbourne1 complaints
- 2021 Jayco Melbourne1 complaints
- 2020 Jayco Melbourne Prestige0 complaints
- 2021 Jayco Melbourne Prestige1 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.