Recall 20V699000: 2014–2019 Jeep Grand Cherokee
- Report received
- Nov 12, 2020
- Manufacturer
- Chrysler (FCA US LLC)
- Potentially affected
- 28,884vehicles
- Model years
- 2014–2019
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Possible consequence
Combustion in the intake manifold can increase the risk of a fire.
Remedy
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2014 Jeep Grand Cherokee2,383 complaints
- 2015 Jeep Grand Cherokee1,367 complaints
- 2016 Jeep Grand Cherokee311 complaints
- 2017 Jeep Grand Cherokee364 complaints
- 2018 Jeep Grand Cherokee855 complaints
- 2019 Jeep Grand Cherokee370 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.