Recall 20V712000: 2020–2021 Volkswagen Atlas Cross Sport and 1 other model

NHTSA flags this campaign with a do-not-drive advisory. Check your VIN right away and follow the manufacturer’s notice.

Report received

Nov 17, 2020

Manufacturer

Volkswagen Group of America, Inc.

Potentially affected

776vehicles

Model years

2020–2021

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

Possible consequence

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

Remedy

Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2021 Volkswagen Atlas482 complaints
• 2020 Volkswagen Atlas Cross Sport108 complaints
• 2021 Volkswagen Atlas Cross Sport165 complaints