Recall 21V268000: 2019–2020 Proterra Catalyst
- Report received
- Apr 19, 2021
- Manufacturer
- Proterra, Inc.
- Potentially affected
- 12vehicles
- Model years
- 2019–2020
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Proterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Possible consequence
The rear door may open without the driver's awareness, increasing the risk of injury.
Remedy
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Proterra Catalyst0 complaints
- 2020 Proterra Catalyst0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.