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Recall campaign21V408000

Recall 21V408000: Custom Truck And Body Works

Electrical system › Instrument cluster/panel
Report received
Jun 1, 2021
Manufacturer
Custom Truck And Body Works
Potentially affected
990vehicles
Model years
—

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Custom Truck and Body Works (Custom Truck) is recalling certain 2020 F550 vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Possible consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Dealers will replace the IV Standard LCD displays, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Custom Truck customer service at 1-888-712-2963.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.