Recall 21V737000: 2005–2012 MCI J4500 and 1 other model
- Report received
- Sep 23, 2021
- Manufacturer
- Motor Coach Industries
- Potentially affected
- 510vehicles
- Model years
- 2005–2012
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Motor Coach Industries (MCI) is recalling certain 2005-2009 E4500 and 2005-2012 J4500 motorcoaches equipped with Ricon Baylift Wheelchair Lifts. When the lift's outer barrier is fully deployed, it may not withstand a sufficient amount of force, which could cause it to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 403, "Platform Lift Systems," and number 404, "Platform lift installations."
Possible consequence
In the event that a mobility device pushes into the outer barrier, the barrier may fail, increasing the risk of injury for the lift occupant.
Remedy
Ricon will reinforce the outer barrier with additional supports, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact the Ricon's Customer Service at (800) 322-2884, or email Ricons Recall Coordinator, at [email protected] or by locating the nearest Ricon servicing dealer using the locator on the Ricon website www.riconcorp.com. Owners may also contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-024.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2005 MCI E45000 complaints
- 2006 MCI E45000 complaints
- 2007 MCI E45000 complaints
- 2008 MCI E45000 complaints
- 2009 MCI E45000 complaints
- 2005 MCI J45000 complaints
- 2006 MCI J45000 complaints
- 2007 MCI J45001 complaints
- 2008 MCI J45000 complaints
- 2009 MCI J45000 complaints
- 2010 MCI J45000 complaints
- 2011 MCI J45000 complaints
- 2012 MCI J45001 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.