Recall 23V670000: 2019–2024 Thomas Built Buses SAF-T-Liner C2
- Report received
- Oct 3, 2023
- Manufacturer
- Daimler Trucks North America, LLC
- Potentially affected
- 173vehicles
- Model years
- 2019–2024
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
Possible consequence
An emergency exit door opening unexpectedly can increase the risk of an injury.
Remedy
Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
- 2020 Thomas Built Buses SAF-T-Liner C21 complaints
- 2021 Thomas Built Buses SAF-T-Liner C20 complaints
- 2022 Thomas Built Buses SAF-T-Liner C21 complaints
- 2023 Thomas Built Buses SAF-T-Liner C20 complaints
- 2024 Thomas Built Buses SAF-T-Liner C20 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.