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Recall campaign23V670000

Recall 23V670000: 2019–2024 Thomas Built Buses SAF-T-Liner C2

Structure › Emergency › Escape/egress/exit › Latching/release system
Report received
Oct 3, 2023
Manufacturer
Daimler Trucks North America, LLC
Potentially affected
173vehicles
Model years
2019–2024

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.

Possible consequence

An emergency exit door opening unexpectedly can increase the risk of an injury.

Remedy

Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.