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Recall campaign24V399000

Recall 24V399000: 2024 Mack MD

DO NOT DRIVEElectrical system › Propulsion system › Traction battery › Management…

NHTSA flags this campaign with a do-not-drive advisory. Check your VIN right away and follow the manufacturer’s notice.

Report received
Jun 4, 2024
Manufacturer
Mack Trucks, Inc.
Potentially affected
24vehicles
Model years
2024

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.

Possible consequence

A sudden loss of steering control and drive power increases the risk of a crash.

Remedy

Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.