Recall 24V478000: 2023–2025 Thomas Built Buses SAF-T-Liner C2
- Report received
- Jun 26, 2024
- Manufacturer
- Daimler Trucks North America, LLC
- Potentially affected
- 162vehicles
- Model years
- 2023–2025
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2025 Thomas Built Buses Saf-T-Liner C2 and 2024-2025 Thomas Built Buses Saf-T-Liner C2 Jouley school buses. The audible emergency warning alarm sounds may not activate when the emergency hatch or window is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Possible consequence
An inaudible alarm that fails to warn the driver of an open emergency exit can increase the risk of injury in a crash.
Remedy
Dealers will update the emergency sound software, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1004.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2023 Thomas Built Buses SAF-T-Liner C20 complaints
- 2024 Thomas Built Buses SAF-T-Liner C20 complaints
- 2025 Thomas Built Buses SAF-T-Liner C20 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.