Recall 24V555000: 2019–2022 Thomas Built Buses SAF-T-Liner C2 and 3 other models
- Report received
- Jul 24, 2024
- Manufacturer
- Daimler Trucks North America, LLC
- Potentially affected
- 27,494vehicles
- Model years
- 2019–2022
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
Possible consequence
Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
Remedy
Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2019 Thomas Built Buses Minotour0 complaints
- 2020 Thomas Built Buses Minotour0 complaints
- 2021 Thomas Built Buses Minotour0 complaints
- 2022 Thomas Built Buses Minotour0 complaints
- 2019 Thomas Built Buses SAF-T-Liner C20 complaints
- 2020 Thomas Built Buses SAF-T-Liner C21 complaints
- 2021 Thomas Built Buses SAF-T-Liner C20 complaints
- 2022 Thomas Built Buses SAF-T-Liner C21 complaints
- 2019 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2020 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2021 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2022 Thomas Built Buses SAF-T-Liner EFX0 complaints
- 2019 Thomas Built Buses SAF-T-Liner HDX1 complaints
- 2020 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2021 Thomas Built Buses SAF-T-Liner HDX0 complaints
- 2022 Thomas Built Buses SAF-T-Liner HDX0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.