Recall 24V971000: 2024–2025 GEM E4 and 1 other model
- Report received
- Dec 26, 2024
- Manufacturer
- GEM WAEV LLC
- Potentially affected
- 243vehicles
- Model years
- 2024–2025
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
GEM WAEV LLC (GEM) is recalling certain 2024-2025 e2, e4, e6, and eLXD vehicles. The mounting screws between the ball joint and the hub strut may have been improperly tightened, resulting in ball joint separation from the wheel.
Possible consequence
Ball joint separation can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will tighten the mounting screws, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact GEM customer service at 1-800-688-8680. This recall is superseded by NHTSA recall 25V-380.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2024 GEM E20 complaints
- 2025 GEM E20 complaints
- 2024 GEM E40 complaints
- 2025 GEM E40 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.