Recall 25V011000: 2017–2019 Jeep Cherokee

Report received

Jan 16, 2025

Manufacturer

Chrysler (FCA US, LLC)

Potentially affected

63,130vehicles

Model years

2017–2019

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Possible consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.

Remedy

Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2017 Jeep Cherokee1,338 complaints
• 2018 Jeep Cherokee688 complaints
• 2019 Jeep Cherokee1,671 complaints