Recall 25V457000: 2025–2026 MCI J4500

Report received

Jul 8, 2025

Manufacturer

Motor Coach Industries

Potentially affected

321vehicles

Model years

2025–2026

Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.

What NHTSA recorded

Motor Coach Industries (MCI) is recalling certain 2025 D4520, D45CRTLE, D45CRT, J3500, and 2025-2026 J4500 buses. The emergency exit label may be placed in the incorrect location. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Possible consequence

Incorrectly located labels may prevent or delay the use of the emergency exit, increasing the risk of injury.

Remedy

MCI will install or mail labels as necessary, free of charge. Owner notification letters were mailed August 6, 2025. Owners may contact MCI customer service at 1-800-241-2947.

Affected model years

Pages for each model year show complaints, parts, mileage and other recalls.

• 2025 MCI J45000 complaints
• 2026 MCI J45000 complaints