Recall 25V562000: 2012–2025 Altec Aerial Device
- Report received
- Aug 29, 2025
- Manufacturer
- Altec Industries, Inc.
- Potentially affected
- 903vehicles
- Model years
- 2012–2025
Check your own vehicle. A recall applies only to vehicles within the affected build range. Enter your VIN at nhtsa.gov/recalls. Recall repairs are free at a franchised dealer.
What NHTSA recorded
Altec Industries Inc. (Altec) is recalling certain 2011-2025 Aerial Device, Digger Derrick, and 2022-2025 Service Body vehicles. The cable step wire rope assembly may be improperly secured, which can allow the cable entry step to detach from the vehicle.
Possible consequence
A cable step that fails during use increases the risk of injury.
Remedy
Altec will provide owners with instructions to inspect the cable crimps. If the cables are improperly crimped, Altec will provide instructions and a kit to replace the wire rope assemblies. Repairs will be performed free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Altec customer service at 1-877-462-5832. Altec's number for this recall is CSN-3246.
Affected model years
Pages for each model year show complaints, parts, mileage and other recalls.
- 2012 Altec Aerial Device0 complaints
- 2013 Altec Aerial Device0 complaints
- 2014 Altec Aerial Device0 complaints
- 2015 Altec Aerial Device0 complaints
- 2016 Altec Aerial Device0 complaints
- 2017 Altec Aerial Device0 complaints
- 2018 Altec Aerial Device0 complaints
- 2019 Altec Aerial Device0 complaints
- 2020 Altec Aerial Device0 complaints
- 2021 Altec Aerial Device0 complaints
- 2022 Altec Aerial Device0 complaints
- 2023 Altec Aerial Device1 complaints
- 2024 Altec Aerial Device0 complaints
- 2025 Altec Aerial Device0 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.