2009 Saturn Outlook Technical Service Bulletins

1,172 technical service bulletins (TSBs) are on record for the 2009 Saturn Outlook. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10044850Apr 1, 2014Engine. General motors: malfunction indicator lamp (mil) on, poor acceleration, throttle body freezing, multiple dtcs set. Ice deposits and/or oil deposits present in air inlet duct. *js updated 9/19/12. *pe updated 12/5/12. *pe updated 05/03/2013 *js updated 09/30/2013 *js updated 7/28/14.
• 10137887Mar 28, 2014Electrical system. This warranty bulletin explains how to use the EL-50313 Midtronic GR8 Battery tester to test a battery and determin if it is warranty or not
• 10111886Mar 28, 2014Electrical system. This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. If after following Service Information diagnostics the root cause is not found inspect the reluctor for the crankshaft sensor. If the reluctor has moved then replace crankshaft.
• 10061143Mar 25, 2014Air bags. Summary to be provided on a future date.
• 10061136Mar 18, 2014Air bags. Summary to be provided on a future date.
• 10137866Mar 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10111850Mar 5, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada.
• 10111849Mar 5, 2014Electrical system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Technicians will need to remove power from the Vehicle Communication Interface Module for one hour and retest for the concern.
• 10111846Mar 4, 2014Electrical system. This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth. Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
• 10111845Mar 4, 2014Equipment, Electrical system. This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using…
• 10247681Mar 1, 2014Equipment. Information On Requests To Add OnStar Bluetooth Option.
• 10246838Mar 1, 2014Air bags. PSR - Side Impact Airbag Connector
• 10245950Mar 1, 2014Equipment. Canadian Customers Unable To Place Calls In The United States
• 10111966Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. After the vehicle has powered down, remove power to the OnStar module for five minutes. After the power has been removed for five minutes, if the OnStar system is working release the vehicle.
• 10111964Feb 26, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
• 10138646Feb 25, 2014Transmission and drivetrain, Engine, Equipment. This informational bulletin provides a process to the service agents that are not required to contact PQC, to determine when to replace a assembly as opposed to repairing and if an engine or transmission is being returned, that it has all the information in relation to that part being returned.
• 10138640Feb 21, 2014Visibility (wipers, defrost, mirrors). This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.
• 10138639Feb 21, 2014Equipment, Wheels. This informational bulletin provides the technician the proper way to install and torque the wheel.
• 10138638Feb 21, 2014Wheels. This informational bulletin explains how to balance a chrome wheel without damaging the chrome face of the rim.
• 10138637Feb 21, 2014Wheels, Equipment, Tires. This informational bulletin provides technicians with ways to decrease the tire slipping on the rim and reduce to possible chances of the customers concerns over tire vibration are repair.
• 10111953Feb 21, 2014Electrical system. This Preliminary Information communication provides information to the technician that when the remote start feature is used to start the vehicle, the Supplemental Inflatable Restraint light operation in the Instrument Panel Cluster varies depending on the model year. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
• 10138631Feb 18, 2014Tires, Wheels. This technical bulletin provides a procedure on cleaning a leaking rim, to correct a customers concern of having a slow tire leak and low tire psi message on.
• 10138630Feb 18, 2014Equipment, Tires. This informational bulletin explains the use of Nitrogen in GM tires.
• 10138629Feb 18, 2014Tires. This bulletin provides information regarding the normal tire wear condition of slight or mild tire feathering and recommended practices.
• 10138621Feb 17, 2014Equipment. This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary.
• 10111927Feb 12, 2014Brakes, Fuel system, Equipment. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442…
• 10111925Feb 12, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician about vehicles that the Power Rear Lift-gate may reverse when closing. Technician will need to remove the lift-gate sill plate and cycle the power lift-gate closed to see if the concern still exists. If the concern is corrected, properly install the lift-gate sill plate. Technician will also need to inspect the lift-gate weather-strip…
• 10111924Feb 12, 2014Fuel system. This Preliminary Information communication provides information to the technician about vehicles that the fuel gauge does not go to empty and the vehicle runs out of gas, or they may hear a fuel slosh or noise from the fuel tank area when braking or accelerating from a stop. Technician will need to inspect the fuel tank baffle for being loose.
• 10111923Feb 12, 2014Electronic stability control, Suspension. This Preliminary Information communication provides information to the technician about vehicles that the rear end has a sway feeling in the rear while switching lanes at highway speeds. Technician should follow all published Service Information diagnostics for the concern. Also inspect the rear suspension components for signs of damage or looseness and inspect the rear toe adjustment bar bushings with the…
• 10111921Feb 12, 2014Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and or the battery going dead overnight. Technician may find a 4.1 ampere draw. Technician will need to back out pin 1 of connector 2 at the Body Control Module and see if the draw goes away. If the draw goes away, check for an aftermarket accessory that is…
• 10138609Feb 10, 2014Equipment. The informational bulletin provides a procedure to remove and repair rust from a Hem Flange.
• 10138605Feb 10, 2014Equipment. This technical bulletin provides a procedure to correct the customers concern of odor coming from the Air conditioning.
• 10111909Feb 7, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Technician will need to perform fuel quality test, spark test, and a compression test. Technician should also install a vacuum gauge prior to cold start and watch needle for signs of a sticking valve.
• 10138598Feb 4, 2014Body and structure, Electrical system. This technical bulletin provides a procedure to quite the wiring harness to the doors by apply squeak reduction tape on the A and B pillars to correct the customers concern of the doors squeaking when opening or closing them.
• 10111894Feb 4, 2014Equipment. This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation…
• 10246621Feb 1, 2014Equipment. Car and Truck Fix it Right the First Time Issues
• 10190932Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10190931Feb 1, 2014Equipment, Wheels. Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels. GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes…
• 10137784Jan 31, 2014Equipment. This informational bulletin provides information for the dealer technician to gather as much information to help aid Engineers by completely filling out requested reports.
• 10112019Jan 23, 2014Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…
• 10112013Jan 22, 2014Equipment. This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
• 10112007Jan 21, 2014Engine, Electrical system. This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Technician may find Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, P0206, P0261, P0262, P0264, P0265, P0267, P0268, P0270, P0271, P0273, P0274, P0276, P0277, P2146, P2149, P2152, P2155, P216A, and or P216D. Technician will need to…
• 10137780Jan 17, 2014Fuel system, Engine. This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition.
• 10112000Jan 17, 2014Transmission and drivetrain. This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressively applying the throttle, or after making a hard stop followed by an aggressive throttle.
• 10111997Jan 16, 2014Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10111996Jan 16, 2014Engine. This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Technician will also review the training video on the Common Training Website.
• 10111995Jan 16, 2014Electrical system, Engine cooling. This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Technician will need to perform an injector balance or Active Fuel Injector Tester prior to going further. Technician will also need to check for a small leak in the exhaust if published Service…
• 10137777Jan 14, 2014Equipment, Electrical system. This Informational bulletin explains the warranty and policy exchange program for electronic devices and products, what can be approved by TAC and where the electronic parts can be returned to.
• 10137775Jan 8, 2014Equipment. This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause and correction; Labor Time; Technician ID and acoutablity of labor time; Proper documentation and retension of warranty parts; Accurate sublet charges and receipts; Add on…
• 10111980Jan 7, 2014Engine. This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. A dual-pulse injection strategy is utilized during engine cold start to reduce the time required to bring the catalytic converter up to operating temperature. This split injection strategy lasts for about 60 seconds on cold start. This process may cause the customer to see…

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