2002 Saturn Vue Technical Service Bulletins

310 technical service bulletins (TSBs) are on record for the 2002 Saturn Vue. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10130652Apr 25, 2013Equipment. This technical bulletin provides Warranty Administration - New Labor Codes information.
• 10130627Apr 11, 2013Equipment. This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
• 10134681Mar 26, 2013Equipment. This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor operations and customer enthusiasm.
• 10134640Mar 4, 2013Wheels. This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining, pitting corrosion and/or spotted.
• 10112885Feb 26, 2013Equipment. This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
• 10112857Feb 13, 2013Electrical system. This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
• 10138541Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10113843Dec 17, 2012Equipment. This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10112664Dec 13, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern. Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
• 10112641Dec 12, 2012Engine cooling. This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
• 10126163Nov 30, 2012Electrical system. This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic service.
• 10126171Nov 28, 2012Equipment. This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate unwanted odors in vehicles and which products to use for each application.
• 10112607Nov 28, 2012Equipment. This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
• 10138213Nov 26, 2012Equipment, Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10137471Nov 26, 2012Wheels. This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques used to install wheels onto vehicles
• 10112600Nov 26, 2012Transmission and drivetrain. This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the…
• 10138211Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10137469Nov 20, 2012Equipment. This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
• 10138201Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10137459Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126196Nov 13, 2012Equipment. This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security rules and regulations for Canada only.
• 10126200Nov 12, 2012Equipment. This informational bulletin provides a single point reference and strategy document to aid in reducing customer comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
• 10112560Nov 9, 2012Brakes. This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their…
• 10138191Nov 8, 2012Equipment, Visibility (wipers, defrost, mirrors). This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10137448Nov 8, 2012Equipment. This warranty administration bulletin provides information on what should be considerd warranty damage or damage that was at fault of the cutomer and how to properly claim them on the warranty paperwork
• 10112528Nov 1, 2012Electrical system. This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition…
• 10112494Oct 18, 2012Equipment. This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
• 10118626Oct 10, 2012Equipment. This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm
• 10246951Oct 1, 2012Equipment. Programming And Activation Of Replacement OnStar Modules.
• 10038294Jan 1, 2012Seat belts. Gm: there are seat belt problems: difficulty latching and unlatching buckle. Buckle release button is sticking. Seat belt warning light illuminated. Likely caused by sticky beverages that are spilled into the buckle assembly. *rm updated 4/3/12.
• 10042986Nov 1, 2011Seats. General motors: information provided by bulletin for all 2012 and prior general motor trucks and passenger vehicles regarding the adjustable comfort and custom upholstery of the driver and the passenger head restraint.
• 10038510Mar 1, 2011Engine cooling. Gm: there may be noise coming from the cylinder head, because of low oil pressure which is caused by debris.
• 10019478Jun 1, 2010Steering. Normal operating characteristics of electric power steering (eps) system during extended lock-to-lock (maximum steering wheel rotation) usage. *tt updated 3/30/11.
• 10032327Dec 1, 2009Transmission and drivetrain. Saturn service campaign: see document search button for owner letter. New special reimbursement policy for vehicles equipped with variable transmission with intelligence (vti) transmission-50 percent of transmission repair cost will be paid by gm or customer may elect the option of $5,000 customer credit instead of repair. Csc letter was received.
• 10027804Nov 1, 2008Equipment, Electrical system. General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09.
• 10026586Jun 1, 2008Equipment. Buick cadillac chevrolet gmc hummer oldsmobile pontiac saab saturn service campaign: see document search button for owner letter. Special coverage adjustment-analog onstar deactivation. Fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. Updated 12/1/08.
• 10021332Apr 1, 2008Exterior lighting. Daytime running lamps (drl) inoperative (inspect/replace drl resistor). *kb updated 7/11/08.
• 10024569Mar 1, 2008Electrical system. Saturn service campaign: see document search button for owner letter. Ignition control module - replace on vehicles equipped with 2.2l 4 cylinder (rpo l61 - vin d) engine. Csc was received.
• 10021114Feb 1, 2008Other or unknown. Trailer, recreational and disabled vehicle towing information. *kb updated 08-15-07. *kb updated 10/09/07. *nj updated 4/3/08.
• 10021074Mar 1, 2007Other or unknown. Parts update - timing chain tensioner design change.
• 10021338Feb 1, 2007Steering. Information on servicing vehicles using new ignition start switch housing (ignition lock module) without steering column lock.
• 10020923Jan 30, 2007Engine cooling. Low oil pressure - inspect oil filter for damage. *kb updated 10/18/07.
• 10018915Jan 25, 2006Electrical system. Hesitation on acceleration after internal engine repairs - check injector harness orientation.
• 10018547Jan 6, 2006Transmission and drivetrain. Remanufactured vt25e transmission quality issues. Inoperative, noise, slip, low pressure or leak related concern.
• 10019511Jan 1, 2006Transmission and drivetrain. Transmission fluid leak from right hand axle seal area.
• 10017374Jan 1, 2006Brakes. Rattle noise from front of vehicle at slow speeds on rough surfaces when brake pedal is not applied.
• 10017133Oct 26, 2005Transmission and drivetrain. Transaxle slips, no third gear, engine flare during shift after transaxle service.
• 10017032Oct 21, 2005Engine cooling. Service engine soon (ses) light and severe engine misfire on cylinders 1 and 4 or cylinders 2 and 3. *tt updated 08-15-07.
• 10016557Sep 22, 2005Brakes. Anti-lock braking system (abs) light on diagnostic trouble code (dtc) c0551 after replacing the ebcm.
• 10017570Sep 1, 2005Engine cooling. Fuel nozzle shuts off intermittently or prematurely during fuel fill and/or ses lamp on with dtc p0446 evap vent system performance set.

← All problems reported for the 2002 Saturn Vue