2011 Smart Fortwo Technical Service Bulletins

54 technical service bulletins (TSBs) are on record for the 2011 Smart Fortwo. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 11038186Sep 22, 2026Brakes. Complaint Repeat workshop visit for vehicle vibration while braking from 60MPH. NOTE: Although the symptom is similar to a tire or wheel vibration, it is usually readily noticeable that it is distinctly different if it happens at all times or only while braking. Cause Although the cause of the vibration is most likely due to excessive lateral runout on the rotor or hub/wheel bearing, the system as a whole needs to…
• 11038217Sep 14, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment.
• 11036101Aug 6, 2026Body and structure. Complaint Clanking noise from the area of the speakers in the doors. Cause Under analysis. Remedy To narrow down the cause, first of all remove the door trim. • If the noise continues to occur even with the door trim removed, then continue the diagnosis working towards the speaker and if necessary, create a TIPS case with an informative video as an attachment.
• 11035005Jul 14, 2026Transmission and drivetrain. Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The noise is heard once in each instance when changing direction of travel. Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to cracking of the microweld between the wheel bearing inner race and the joint…
• 11032875May 19, 2026Visibility (wipers, defrost, mirrors). Complaint There are several types of complaint about noises or poor windshield wiper wiping performance: A: Wiper blades squeaking, chattering, shuddering B: The windshield is not wiped completely (streaking) C: During the downward movement water is pulled back onto the windshield from the A-pillar (Figure 1) D: After windshield cleaning, water keeps spraying onto the windshield for several wipe cycles (Figure 2)…
• 11031580Apr 16, 2026Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged. Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps: 1.
• 11019018May 21, 2025Transmission and drivetrain. Complaint Single throttle lift-off clunking noise from the side shaft when moving off (audible at the outboard end). The clunk is heard once when changing from forward to reverse (and vice versa). Note: Sound file in attachment Cause If the complaint is eliminated by experimentally loosening the outboard collar nut (by 1 turn), the problem is due to micromovement in the connection between the wheel bearing inner…
• 11017500Apr 28, 2025Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy Check for external damage: You can identify a damaged…
• 11017496Apr 28, 2025Exterior lighting. Complaint Headlamp, front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Remedy NOTE: If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Headlamp: Remedy 1 Clearing fogged/condensed LED headlamps and LED rear…
• 11015640Mar 5, 2025Electrical system. Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21)…
• 11009122Oct 23, 2024Body and structure, Visibility (wipers, defrost, mirrors). Complaint Washer fluid system leaks Cause Various possible causes: 1. Washer fluid reservoir itself. 2. Seal on washer fluid pump/washer fluid reservoir. 3. Washer fluid pump. 3.1. Distributor housing leaks. 3.2. Pump fitting leaks. 3.3. Washer fluid hose cannot be snapped into place on pump fitting. 3.4. Washer fluid hose will not stay on pump fitting, although connector OK. 4. Washer fluid line. 4.1 Connector…
• 11008091Sep 28, 2024Electrical system. Complaint During a phone call, the called party has difficulty understanding/cannot understand the driver, or interference/background noises are audible to the called party during a call. It becomes increasingly difficult to understand as the speed rises. Cause A. Seating of the microphones in the headliner. Side edges are covered by the textile cover (see picture "1") B. Assembly of microphones (B25/20 or B25/21)…
• 11007974Sep 21, 2024Exterior lighting. Complaint Headlamps leaking or fogged Cause The fogging of the headlamp is a natural phenomenon which can occur under certain climatic conditions. In contrast to a leaky headlamp, physical fogging does not result in a technical impairment of the headlamp. A leak test must be performed to determine if physical fogging exists or if the headlamp is leaky. Remedy In advance, observe LI82.10-P-078301 "Headlamps or Front…
• 11007753Sep 10, 2024Exterior lighting. Complaint Headlamp or front fog lamp leaky or fogged Cause Fogging of the headlamps is a natural phenomenon, which can occur under certain climatic conditions. It does not lead to any technical impairment of the headlamp. Headlamps comply with all applicable standards. If a pressure compensation diaphragm is fitted in the housing cover, then the lamp unit is a "closed system". Remedy Headlamp: Remedy 1 Clearing…
• 11005294Jul 23, 2024Exterior lighting. Complaint Rear lamps fogged up/not leaktight. Cause Fogging of the rear lamps is a natural phenomenon, which can occur under certain climatic conditions. This does not lead to any technical impairment of the rear lamps. Remedy Rear lamp: Remedy 1: Clearing fogged/condensed rear lamps: 1. Drive the vehicle into the workshop (temperature higher than +18 °C/+64.4 °F) Note: Do not wash the vehicle or subject it to…
• 10154012Jan 16, 2019Equipment. Smart audio system - Radio inoperative - New software available
• 10154008Jan 10, 2019Equipment. Media system, poor sound quality via AUX IN
• 10153996Dec 6, 2018Electrical system. Vehicle Range ? Voltage difference of cells too great
• 10151978Aug 9, 2018Electrical system. Vehicle does not start
• 10151977Aug 6, 2018Electrical system. Vehicle does not start
• 10151976Aug 6, 2018Electrical system. Vehicle does not start
• 10151975Aug 6, 2018Electrical system. Vehicle does not start
• 10151974Aug 6, 2018Electrical system. Vehicle does not start
• 10151956Jul 23, 2018Equipment. smart media system: Telephone connection is made, communication is not possible
• 10151928Jul 3, 2018Electrical system. ATA operates without obvious cause
• 10144276Jun 11, 2018Electrical system. Light switch/combination switch, fault code stored
• 10144134May 14, 2018Equipment. Condenser leaking
• 10144064May 7, 2018Equipment. ATA triggers without obvious cause
• 10144079Mar 7, 2018Electrical system, Equipment. Charging socket/charging cable: Charging cable lock jams (P12E900, P13E800)
• 10144078Mar 7, 2018Engine. Vehicle cannot be started (FC: P0A0A00, P0A0E00, P0D9F00, P1D0BFD, C11C187, P0D5800, P0D5900, P0D9900, P0D9A97)
• 10134791Dec 7, 2017Steering. Noise from area of electric steering
• 10157087Aug 21, 2017Equipment. Switching noise from climate relay
• 10136113Jul 15, 2016Engine. Engine diagnosis warning lamp (CEL) is active due to fault codes - P2237 & P2626.
• 10135709May 24, 2016Engine, Fuel system. Smart 453 Engine diagnosis warning lamp activated - Fault code P261000
• 10135686May 10, 2016Body and structure. Outside door handle does not return to end position
• 10135882Jun 22, 2015Electrical system. ATA goes off
• 10135666Apr 2, 2015Fuel system. Instrument cluster - Fuel gauge does not indicate "Full"
• 10135662Apr 1, 2015Equipment. smart media system cannot be operated, touchscreen does not react, interference noise during voice control
• 10135595Mar 23, 2015Fuel system. Instrument cluster - Fuel gauge does not indicate "Full"
• 10135626Oct 14, 2014Equipment. Fault profiles and measures for Highline radio, SA code 527
• 10136015Jun 9, 2014Equipment. Brake pedal/carpet seal does not fit properly
• 10135990May 6, 2014Electrical system. Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
• 10167526Mar 25, 2014Electrical system. Highline can only be operated to a limited extent or not at all; the input points (contact points) are shifted horizontally relative to the display; calibration is not possible.
• 10167515Mar 20, 2014Electrical system. PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
• 10167514Mar 7, 2014Electrical system. PreConditioning of the vehicle via the Vehicle Homepage or the instrument cluster does not function or is restricted.
• 10167486Mar 3, 2014Electrical system. Range does not meet customer's expectations. Customers usually differentiate as follows: 1. Total of distance driven + indicated range remaining with one HV battery charge too low 2. Actual range until the drive system shuts down too low
• 10167004Feb 18, 2014Steering. Creaking, grating or grunting noise while steering audible in the steering gear area. The noise can be transferred through the steering gear into the interior. The noise occurs, in particular, at high temperatures, e.g. in the summer.
• 10167028Jan 10, 2014Equipment. If the Radio 9 was switched off while driving, it can switch itself back on again the next time the engine is started.
• 10059854Nov 8, 2013Transmission and drivetrain, Electrical system. Summary to be provided on a future date.
• 10059519Mar 18, 2013Equipment. Summary to be provided on a future date.

← All problems reported for the 2011 Smart Fortwo