2019 Subaru Ascent Technical Service Bulletins

638 technical service bulletins (TSBs) are on record for the 2019 Subaru Ascent. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10153626Dec 28, 2018Equipment. This Service Information bulletin announces a procedure change regarding installation of the body plugs used to close the tie-down chain access holes in the vehicle underbody. Previously, these body plugs were placed in the glove box during vehicle assembly and installed by Retailers as part of the Pre-Delivery Inspection (PDI) procedure. Recently, the use of ?soft?
• 10153621Dec 19, 2018Electrical system. This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045:
• 10153617Dec 13, 2018Body and structure. This bulletin outlines a design change made to the inner frame assembly used with the silver (?chrome?) type outer door handle to improve its reliability.
• 10153213Nov 27, 2018Body and structure. This bulletin provides helpful tips to follow when addressing a customer concern of the ?A? pillar trim coming loose.
• 10153208Nov 27, 2018Electrical system, Equipment. This bulletin announces a change made to the PRG control module. This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses that an object is caught in the PRG and engages the system?s reverse (safety) function. The new PRG control modules contain improved operating logic to correct this condition.
• 10150953Oct 31, 2018Electrical system. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle…
• 10150928Oct 31, 2018Electrical system. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the…
• 10150952Oct 30, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10150927Oct 30, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10150947Oct 22, 2018Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10150922Oct 22, 2018Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10150943Oct 19, 2018Equipment, Body and structure. This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in the glove box to be installed as part of the pre-delivery inspection (PDI) procedure. Recently, all carriers transporting vehicles from SIA began using individual wheel tie-downs…
• 10150918Oct 19, 2018Body and structure, Equipment. This Service Information bulletin announces a procedure change for installation of the under-body grommets used to seal the tie-down holes used during vehicle transport. Previously, the grommetswere supplied with the vehicle and placed in the glove box to be installed as part of the pre-delivery inspection (PDI) procedure. Recently, all carriers transporting vehicles from SIA began using individual wheel tie-downs…
• 10146481Sep 27, 2018Engine cooling. This bulletin announces reprogramming file availability to optimize the ECM. These new files involve the ECM?s diagnosis of DTC P0045: TURBOCHARGER / SUPERCHARGER BOOST CONTROL ?A? CIRCUIT OPEN and DTC P2196: A/F O2 SENSOR SIGNAL BIASED / STUCK RICH BANK 1 SENSOR 1. For P0045, in some cases, an engine RPM drop may occur when selecting D or R range too quickly following ignition on and before the engine reaches full…
• 10146479Sep 17, 2018Steering. This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.
• 10146474Sep 5, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10146473Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the…
• 10146472Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146471Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10146470Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10146469Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146468Sep 5, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10145077Aug 29, 2018Equipment. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
• 10145069Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the…
• 10145068Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144886Aug 21, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10144885Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144884Aug 21, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10145081Aug 8, 2018Body and structure. Subaru of America, Inc. (Subaru) is recalling certain 2019 model year Ascent vehicles, due to the possibility of some missing body structure welds. A total of 293 U.S. vehicles are affected by this recall.
• 10143884Jul 31, 2018Electrical system. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the…
• 10143725Jul 25, 2018Equipment. A Part Claim for the return of L101SXC001 has been entered in the system for you based on your current available Prime inventory. This is in addition to the previously entered claim for L101SXC000. The returns of L101SXC000 and L101SXC001 should be made to your facing RDC. The return is being requested for additional inspection.
• 10143723Jul 24, 2018Equipment. The all new 2019MY Subaru Ascent Quality Monitoring Team (QMT) is underway and in full force. As a reminder, the Team is interested in everything related to the Ascent. They are looking for specific and detailed information on EVERY condition identified. This includes any repairs performed and cases where a customer comments on a function or condition which is considered to be a normal operational characteristic.
• 10143881Jul 10, 2018Body and structure. Various paint manufacturers designate their own stock numbers and coding information although many of the major suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate…
• 10142837Jun 21, 2018Electrical system. When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the…
• 10232535Jul 17, 2014Electrical system. Replacement Key and Immobilizer Info
• 10232894Mar 7, 2014Engine cooling. Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10233119Apr 25, 2013Engine cooling. Oil Filler Cap Gasket Coming Unseated
• 10232869Feb 19, 2013Other or unknown, Equipment. Puddle Light Recall

← All problems reported for the 2019 Subaru Ascent