2018 Subaru Crosstrek Technical Service Bulletins

523 technical service bulletins (TSBs) are on record for the 2018 Subaru Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10150913Oct 15, 2018Equipment, Engine. This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.
• 10146484Sep 21, 2018Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10146483Sep 21, 2018Equipment, Latches, locks and linkages. This Service Information bulletin provides details about revised CVT select lever (shifter) components. The shape of the lock plate and output of the shift lock solenoid have been changed.
• 10146478Sep 20, 2018Equipment, Engine. Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air…
• 10146479Sep 17, 2018Steering. This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.
• 10146476Sep 7, 2018Engine cooling. This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
• 10146474Sep 5, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10146473Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the…
• 10146472Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146471Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10146470Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10146469Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146468Sep 5, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10146467Sep 5, 2018Equipment. This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
• 10145079Aug 29, 2018Visibility (wipers, defrost, mirrors), Exterior lighting. This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
• 10145077Aug 29, 2018Equipment. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
• 10144878Aug 29, 2018Equipment, Engine, Transmission and drivetrain. Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air…
• 10145076Aug 27, 2018Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10145080Aug 21, 2018Electrical system, Transmission and drivetrain. Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
• 10145069Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the…
• 10145068Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144887Aug 21, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10144886Aug 21, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10144885Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144884Aug 21, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10144883Aug 21, 2018Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
• 10144879Aug 15, 2018Body and structure. This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.
• 10143880Jul 31, 2018Equipment. Impreza 5-door models only. This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.
• 10143868Jul 27, 2018Engine cooling. This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
• 10143883Jul 25, 2018Electrical system, Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10143876Jul 24, 2018Steering. Models with Automatic Headlight Beam Leveler System only. This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.
• 10143885Jul 9, 2018Equipment. This bulletin announces new part number information for the antenna feeder cable and head liner. It also provides helpful installation tips for properly securing the cable to the head liner so post-repair rattling sound concerns are avoided.
• 10143870Jul 2, 2018Suspension, Body and structure. This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. The strut mount cap / seal shape has been changed (outside diameter increased by 30mm) and reinforced to provide improved sealing against water intrusion. NOTE: Any rust accumulation as described here is cosmetic and will not impair functionality of the strut…
• 10142824Jun 27, 2018Engine cooling. This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above. The new plate has a relief to allow for use of an oil level sensor which will be used in future production.
• 10142838Jun 21, 2018Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10142832Jun 18, 2018Wheels. This bulletin outlines changes made to the rear quarter panel wheel arch garnish to eliminate gapping between the inner edge of the trim and the vehicle body.
• 10142833Jun 11, 2018Body and structure. 5 DOOR MODELS ONLY. This Service Information bulletin announces a design change to the rear gate trim panels. The change was made to the areas of the panels where they fit together to improve production line efficiency.
• 10142827Jun 11, 2018Electrical system. This bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
• 10142836Jun 4, 2018Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10141486May 31, 2018Equipment, Engine cooling. This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
• 10141497May 17, 2018Visibility (wipers, defrost, mirrors). This bulletin announces a design change made to the outside mirrors to address a very limited number of customer concerns regarding a rattling-type sound which may be heard when shutting the front doors. The change involves the addition of four pieces of EPT foam tape to the mirror?s internal components which provides additional stabilization and eliminates the sound.
• 10141498May 1, 2018Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10133524Mar 28, 2018Electrical system, Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
• 10133528Mar 23, 2018Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
• 10133520Mar 14, 2018Equipment. This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
• 10133525Mar 9, 2018Equipment. 2018 Audio/Navigation Exchange Component Identification and Procedures. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
• 10133526Mar 8, 2018Equipment. This Service Information bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit
• 10133529Mar 2, 2018Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
• 10140487Feb 21, 2018Equipment, Body and structure. This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.
• 10140472Feb 21, 2018Equipment, Body and structure. This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.

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