2020 Subaru Forester Technical Service Bulletins

481 technical service bulletins (TSBs) are on record for the 2020 Subaru Forester. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10169851Dec 30, 2019Equipment. Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
• 10169825Dec 20, 2019Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10169824Dec 2, 2019Latches, locks and linkages, Electrical system. This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the driver’s door is unlocked manually before the driver’s door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock…
• 10168637Nov 18, 2019Equipment, Electrical system. "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. • The customer takes their vehicle to the…
• 10168571Nov 18, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the…
• 10168567Nov 18, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10168565Nov 18, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system’s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based…
• 10168560Nov 18, 2019Electrical system, Equipment. This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
• 10168627Nov 15, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10168574Nov 15, 2019Equipment, Electrical system. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
• 10168573Nov 15, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10168569Nov 15, 2019Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10168566Nov 15, 2019Equipment, Electrical system. This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. A “Route Calculation Unsuccessful” message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
• 10168563Nov 15, 2019Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10168562Nov 15, 2019Electrical system, Equipment. This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
• 10168623Nov 11, 2019Equipment, Electrical system. This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK…
• 10168600Nov 8, 2019Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head…
• 10166918Oct 21, 2019Electrical system. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
• 10166913Oct 18, 2019Electrical system. This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customer’s Android® phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
• 10165548Sep 26, 2019Electrical system. This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. In most cases involving this DTC, the following scenario(s) occur: • When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates.
• 10182589Aug 12, 2016Equipment, Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10232535Jul 17, 2014Electrical system. Replacement Key and Immobilizer Info
• 10232507Jun 16, 2014Equipment. Diagnosis and Repair for AVCS-Related DTCs
• 10234841May 20, 2014Other or unknown, Air bags, Equipment. Event Data Recorder (EDR) Function of Airbag Module
• 10232894Mar 7, 2014Engine cooling. Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10234829Jan 15, 2014Fuel system. Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
• 10234828May 22, 2013Transmission and drivetrain. This Bulletin provides production change, repair procedure and parts information to address a customer concern of a high-pitched sound coming from the transmission extension housing area.
• 10233119Apr 25, 2013Engine cooling. Oil Filler Cap Gasket Coming Unseated
• 10233435Mar 18, 2013Air bags. Event Data Recorder (EDR) Function of Airbag Module
• 10232869Feb 19, 2013Other or unknown, Equipment. Puddle Light Recall
• 10234260Dec 13, 2012Electrical system. Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

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