2017 Subaru Impreza Technical Service Bulletins

569 technical service bulletins (TSBs) are on record for the 2017 Subaru Impreza. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10153179Nov 7, 2018Back-over prevention (rear camera). The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit, the following may occur: ? During initial boot-up, a memory error might result in a blank screen; or ? If multiple processes occur at the same time, the screen might freeze. If the rear view camera image is not displayed or the image freezes, it does not provide an additional view of the…
• 10153178Nov 6, 2018Transmission and drivetrain, Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10150952Oct 30, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10150927Oct 30, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and/or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10150949Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150924Oct 26, 2018Transmission and drivetrain, Equipment. This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above. During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate.
• 10150948Oct 23, 2018Body and structure. This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
• 10150923Oct 23, 2018Body and structure. This bulletin provides a procedure and precautions to use when addressing a customer concern of an improper fit or gap condition of the center vent grille assembly as shown in the comparison photos below.
• 10150940Oct 17, 2018Back-over prevention (rear camera). The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
• 10150915Oct 17, 2018Equipment, Electrical system, Back-over prevention (rear camera). The rear view camera image may not display properly. More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
• 10150939Oct 16, 2018Equipment, Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10150914Oct 16, 2018Electrical system, Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10150938Oct 15, 2018Equipment, Engine. This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.
• 10150913Oct 15, 2018Equipment, Engine. This Service Information Bulletin announces a change to the retaining clip used to secure the engine harness on the models listed above. The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.
• 10150937Oct 12, 2018Electrical system, Equipment. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
• 10150912Oct 12, 2018Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
• 10150933Oct 9, 2018Electrical system. This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Grille Shutter (AGS) may lead to corrosion of the harness wiring and / or connector terminals and result in a communication loss with the ECM.
• 10150932Oct 9, 2018Latches, locks and linkages, Body and structure. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just…
• 10150908Oct 9, 2018Electrical system. This bulletin announces an additional troubleshooting step to follow when diagnosing a DTC U0284: ?LOST COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Grille Shutter (AGS) may lead to corrosion of the harness wiring and/or connector terminals and result in a communication loss with the ECM.
• 10150887Oct 9, 2018Electrical system, Body and structure. This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just…
• 10150930Oct 2, 2018Equipment. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10150885Oct 2, 2018Equipment, Electrical system. This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available).
• 10146485Sep 24, 2018Electrical system. This bulletin announces a new Vehicle Dynamics Control (VDC) Module and Hydraulic Control Unit (VDCCM&HCU). The new part was designed to address a small number of customer concerns regarding a clicking or ticking-type sound heard coming from the driver?s side footrest area. The new modules incorporate logic with enhanced internal solenoid and motor control characteristics.
• 10146484Sep 21, 2018Electrical system. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10146478Sep 20, 2018Equipment, Engine. Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air…
• 10146479Sep 17, 2018Steering. This bulletin announces availability of a new electric power steering (EPS) rack assembly. The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.
• 10146476Sep 7, 2018Engine cooling. This bulletin announces a design change to the PCV valve used on the models listed above. Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.
• 10146475Sep 6, 2018Transmission and drivetrain. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
• 10146474Sep 5, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit.
• 10146473Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the…
• 10146472Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146471Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10146470Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10146469Sep 5, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10146468Sep 5, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10146467Sep 5, 2018Equipment. This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
• 10145079Aug 29, 2018Visibility (wipers, defrost, mirrors), Exterior lighting. This Service Information bulletin announces a change made to the lens portion of the fog light assembly. The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
• 10145077Aug 29, 2018Equipment. This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit.
• 10144878Aug 29, 2018Equipment, Engine, Transmission and drivetrain. Subaru of America, Inc. (SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air…
• 10145076Aug 27, 2018Equipment. The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit…
• 10145080Aug 21, 2018Electrical system, Transmission and drivetrain. Subaru of America, Inc. has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.
• 10145069Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the…
• 10145068Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144887Aug 21, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
• 10144886Aug 21, 2018Electrical system, Equipment. This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire…
• 10144885Aug 21, 2018Equipment. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation system?s functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on…
• 10144884Aug 21, 2018Equipment, Electrical system. This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer…
• 10144883Aug 21, 2018Equipment. The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
• 10144882Aug 21, 2018Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.
• 10144879Aug 15, 2018Body and structure. This bulletin announces a design change to the front and rear door body flange weatherstrips in response to concerns regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.

← All problems reported for the 2017 Subaru Impreza