2017 Subaru Legacy Technical Service Bulletins

394 technical service bulletins (TSBs) are on record for the 2017 Subaru Legacy. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10139511May 20, 2016Equipment. Some good news! Subaru of America has decided to arrange a gift for each customer that was driving an impacted sold unit at the start of this recall. For customers that do not have an added security maintenance plan, we will be providing a $100 Subaru gift coupon, redeemable for parts, service, accessories or Subaru Gear. For those customers with the added security maintenance plan, we will be providing a $100…
• 10139509May 19, 2016Equipment. Subaru is pleased to announce an enhancement to the Subaru Service Loaner Program daily reimbursement rate. The new reimbursement rate will be $40/day and takes effect retroactively back to May 9, 2016 to align with the announcement of the WTD-65 campaign.
• 10139528May 18, 2016Equipment, Steering. The following is to provide you with updated information on the WTD 65 recall. 1. We are pleased to announce that based upon retailer input and comments, along with further study and analysis by FHI and SOA, we are increasing the labor time for repairs under this recall by 0.5 hour per vehicle. This is for both 2.5 and 3.6 liter vehicles and will be retroactive to the first repair claims processed. 2. An updated…
• 10139508May 18, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
• 10139504May 18, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139503May 18, 2016Steering. Memo: Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139502May 18, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139501May 17, 2016Steering. Memo: Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139500May 17, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139497May 16, 2016Steering. WTD-65 Steering Column Recall - Fleet Vehicles Information
• 10139496May 16, 2016Steering. WTD-65 Steering Column Recall - Updates on Parts Supply, Loaner Cars and Towing
• 10139491May 13, 2016Equipment. WTD-65 Rental Authorization Form. Due to large volume of rental requests for WTD65, the attached Excel form can be used as an alternative to calling the PICS for a WTD-65 Rental Authorization.
• 10139490May 13, 2016Steering. UPDATE: Subaru Recall Campaign: WTD-65 Steering Column - Roadside Assistance Policy. As an update to our Roadside Assistance Program policy, we will cover towing charges to the closest retailer or to the selling retailer. Likewise, if Subaru's Roadside Assistance program is not used for the towing, we will pick up the costs to the closest retailer or the selling retailer, depending on the customers preference.
• 10139489May 13, 2016Steering. Owner Letter - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
• 10139488May 13, 2016Equipment. WTD-65 Time and Mileage Reimbursement for Off-Site Inspections
• 10139486May 13, 2016Steering. Owner Letter - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
• 10139505May 12, 2016Transmission and drivetrain. Reminder Bulletin: WQU56 Recall: Propeller Shaft Oil Seal Failure. During the manufacturing process of the propeller shaft that connects to the vehicle?s transmission, the seal cap and seal located inside the propeller shaft yoke may have been deformed. As a result, the seal may leak transmission fluid. If the transmission fluid leaks onto an exhaust pipe, there is a possible risk of fire.
• 10139495May 12, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139487May 12, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139485May 12, 2016Equipment. WTD65 Recall. 2nd revision reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
• 10139484May 12, 2016Equipment. WTD65 Recall. Revised reimbursement amount. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
• 10139529May 11, 2016Steering, Equipment. WTD-65 Stop Sale and Recall - Urgent Additional Information Urgent request for retailers to re-contact customers owning these cars: Provided just prior to 4:00 PM ET today. Also, update to "Inspection and repair procedures document," discussion of process to provide for loaner car reimbursement for customers who are awaiting new car delivery of a stop sale unit, and discussion of parts supply.
• 10139483May 11, 2016Equipment. WTD65 Recall. As part of the current Stop Sale, Subaru of America, Inc. will assist retailers with a rental car reimbursement program.
• 10139482May 11, 2016Steering. Revised Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139481May 11, 2016Steering. Revised Retailer Memo posted re: NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
• 10139527May 10, 2016Equipment, Steering. Memo: Stop Sale and Recall - WTD-65 Steering Column Shaft - Inspection and Repair Procedures
• 10139480May 10, 2016Steering. Retailer Memo posted re: NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
• 10139479May 10, 2016Steering. Service Procedure Bulletin: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139478May 10, 2016Steering. Memo: 2016 Legacy / Outback Stop Sale Information, WTD-65 Recall. This Service Procedure provides an inspection method for identification of affected vehicles and if determined necessary, additional steps for replacing the steering column assembly.
• 10139474May 9, 2016Steering. IMMEDIATE STOP SALE ORDER - NEW RECALL CAMPAIGN WTD-65. The steering column in affected vehicles may not have been manufactured to specification. This could allow the steering column to disengage. If this were to happen while driving, the driver would lose the ability to steer the vehicle, increasing the risk of a crash.
• 10140531Apr 20, 2016Equipment. Your SOA DPSM concluded surveys in 2015 to determine the readiness of your facility to perform service and repairs on 2017 Outback and Legacy models equipped with the new HFO-1234yf air conditioning refrigerant. All Subaru Retailers will be required to have the equipment necessary to repair and service these vehicles at the time of Vehicle launch (July, 2016).
• 10092003Jul 23, 2015Visibility (wipers, defrost, mirrors). This service information bulletin provides the procedure to follow when receiving a customer concern regarding operation of their power window auto-up and/or auto-down feature. Testing of returned power window switch assemblies has revealed the vast majority are not failed as claimed.
• 10232535Jul 17, 2014Electrical system. Replacement Key and Immobilizer Info
• 10234841May 20, 2014Equipment, Air bags, Other or unknown. Event Data Recorder (EDR) Function of Airbag Module
• 10232894Mar 7, 2014Engine cooling. Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
• 10067867Feb 24, 2014Seats. Film residue removal from underside of front seat cushion covers
• 10232550Aug 5, 2013Visibility (wipers, defrost, mirrors). EyeSight Acceptable Windshield Repair Areas
• 10232549Aug 5, 2013Equipment. ETC (Electronic Toll Collection) Device Mounting Guidelines
• 10234845May 22, 2013Visibility (wipers, defrost, mirrors). If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt.
• 10233119Apr 25, 2013Engine cooling. Oil Filler Cap Gasket Coming Unseated
• 10233445Mar 14, 2013Equipment. If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
• 10232869Feb 19, 2013Equipment, Other or unknown. Puddle Light Recall
• 10234259Dec 11, 2012Equipment. 6MT Transfer Driven Gear Bearing
• 10065090Dec 11, 2012Transmission and drivetrain. Summary to be provided on a future date.

← All problems reported for the 2017 Subaru Legacy