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Electrical systemPart report

2023 Subaru Solterra Electrical system Problems

Complaints
16about this part
Share
38%of 42 total for the year
Median mileage
15,000miles
Trend
Too newThis model year is less than 4 years old, so a trend is not meaningful yet.

NHTSA recorded 16 complaints about the electrical system of the 2023 Subaru Solterra, 38% of the 42 complaints for this model year. Where a mileage was given, the median is 15,000 miles. 2 of these say a crash was involved, according to the filers.

Example complaints

Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.

“Subject: Safety Concerns with Subaru Solterra - Urgent Attention Required I hope this message finds you well. I am writing to express my serious concerns regarding the safety issues I am experiencing with my newly purchased Subaru Solterra 2023 Touring. Despite my enthusiasm for the vehicle, the problems outlined below have caused me considerable distress and are posing significant risks to both myself and my beloved pet. …”

NHTSA complaint #11533554, filed 2023-07

“I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. …”

NHTSA complaint #11659610, filed 2025-05

“Water collected inside the passenger compartment of my 2023 Subaru Solterra. The carpet was soaked and there was standing water on the floor in both the front and the rear of the vehicle. I first noticed a musty smell in approximately July, 2026. By Aug, 2026 there was standing water on the floor. The dealer told me the cause was a blocked air conditioning drain line. Nothing in my owner's manual or maintenance schedule tells owners to clean, inspect, or service that drain, and I had no way to know it existed or that it could fail. My concern is a safety concern. …”

NHTSA complaint #11763709, filed 2026-09

“I must express my disappointment and concern regarding the actual range performance of the ELECTRIC vehicle 2023 Subaru Solterra. Subaru claims that the Solterra has a range of 228 miles, but I am consistently getting only around 160 miles. This significant discrepancy suggests that Subaru may have falsified the range information, misleading customers about the vehicle's capabilities. Moreover, it is highly frustrating that customers like myself are left at the mercy of retailers who lack the necessary knowledge to properly service Subaru EVs. …”

NHTSA complaint #11631223, filed 2024-12

“Subaru states that the vehicle will dc fast charge at 100KWh. My Solterra and others(complaints on Subaru Solterra Forum) takes on average 1 hour and 40 minutes to charge 80%, with an additional 40 minutes to get to 100%. This is a major EV safety concern whern travelling---especially at night. In addition the milage range of the vehicle falls way short of wht SUBARU ADVERTISES TO CONSUMERS. They say 220---but I max out at 208 on a d2 charge. When the weathewr drops below 65F my range has fallen to 169(verified by dealer service records---154 miles. …”

NHTSA complaint #11602700, filed 2024-07

Related service bulletins

Electrical system: other model years

YearComplaintsShare of year
2026953%
2024536%
20231638%

Other parts of the 2023 Subaru Solterra

Other or unknown
13 complaints
Forward collision avoidance
10 complaints
Visibility (wipers, defrost, mirrors)
7 complaints
Brakes
6 complaints
Transmission and drivetrain
6 complaints
Vehicle speed control
6 complaints
Body and structure
4 complaints
Back-over prevention (rear camera)
3 complaints
Engine
3 complaints
Fuel system
3 complaints
Suspension
2 complaints
Air bags
1 complaints

← All problems reported for the 2023 Subaru Solterra

About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 28, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.

To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology