2013 Subaru XV Crosstrek Technical Service Bulletins

300 technical service bulletins (TSBs) are on record for the 2013 Subaru XV Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10161813May 6, 2019Equipment. To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
• 10154203Jan 25, 2019Engine cooling. Subaru of America, Inc. (Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.
• 10142828Jun 28, 2018Electrical system, Transmission and drivetrain. HEV MODELS ONLY. This Service Information bulletin informs of a potentially incorrect display when a DTC is stored in either the Hybrid Power Control Module (HPCM) or in the OBD menu, Mode $02 while retrieving freeze-frame data (FFD). If a DTC is stored in either of these ECMs, a list of 42 codes may be returned in error when using either SSM4 or a Generic Scan Tool (GST). DTCs stored in other ECMs continue to be…
• 10142838Jun 21, 2018Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
• 10142826Jun 11, 2018Electrical system. This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.
• 10141490May 31, 2018Brakes. This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
• 10141499May 10, 2018Equipment. This bulletin announces a design change to the A/C Condenser receiver-dryer assembly. The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.
• 10133522Mar 28, 2018Visibility (wipers, defrost, mirrors). This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass. Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets
• 10133528Mar 23, 2018Electrical system. This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
• 10133520Mar 14, 2018Equipment. This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
• 10133527Mar 13, 2018Transmission and drivetrain. 2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek 2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc.
• 10133517Mar 12, 2018Electrical system. This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine
• 10133516Mar 6, 2018Engine, Transmission and drivetrain. 2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc.
• 10140485Feb 13, 2018Body and structure, Equipment. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to…
• 10140470Feb 13, 2018Equipment, Body and structure. This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area. The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to…
• 10140486Feb 6, 2018Seats, Equipment. This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding…
• 10140471Feb 6, 2018Equipment, Seats. This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT). The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding…
• 10130270Jan 24, 2018Brakes, Exterior lighting. This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch. An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
• 10130277Jan 11, 2018Body and structure. ( 2017-2018MY Impreza - 5 Dr Only)
• 10138778Dec 15, 2017Air bags, Electrical system, Equipment. NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality. This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data…
• 10125885Nov 9, 2017Equipment, Transmission and drivetrain. CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
• 10131628Sep 22, 2017Exterior lighting. EXCLUDES HYBRID MODELS. This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the…
• 10131632Sep 11, 2017Engine cooling. This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV) which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
• 10131633Sep 6, 2017Equipment. Models with Manual HVAC Systems only. This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even…
• 10117552Aug 16, 2017Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.
• 10117545Aug 2, 2017Body and structure. This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails. In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.
• 10117528Jun 26, 2017Engine cooling. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the…
• 10117538Jun 21, 2017Equipment, Transmission and drivetrain. CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
• 10117529Jun 15, 2017Engine, Engine cooling. This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address customer concerns of a slipping belt (squeal or chirping) sound.
• 10117530Jun 6, 2017Exterior lighting. This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch.
• 10111074Mar 10, 2017Engine cooling. This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above. There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
• 10131698Feb 16, 2017Seats. This bulletin announces a design change made to the front seat outer hinge cover trim panels. In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.
• 10111069Dec 27, 2016Engine cooling. This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch to increase durability
• 10111067Dec 16, 2016Fuel system. This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
• 10120999Nov 29, 2016Electrical system, Equipment. All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
• 10120998Nov 21, 2016Engine, Equipment. Refer to bulletin for engine/transmission type. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
• 10120997Nov 16, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10120985Oct 19, 2016Engine. 2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc.
• 10131647Sep 30, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10131639Sep 20, 2016Visibility (wipers, defrost, mirrors). This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the…
• 10182589Aug 12, 2016Equipment, Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10111101Jul 28, 2016Seats. All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
• 10111091Jul 11, 2016Transmission and drivetrain. TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
• 10120977Jun 24, 2016Exterior lighting, Brakes. (ALL EXCEPT Hybrid Models) REVISED This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect…
• 10120971Jun 7, 2016Equipment, Body and structure. This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.
• 10065767May 23, 2016Engine. Summary to be provided on a future date.
• 10140501Apr 28, 2016Engine, Equipment, Transmission and drivetrain. Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
• 10140523Apr 27, 2016Equipment. Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo. Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
• 10140508Apr 15, 2016Body and structure. This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when they are in partially open / closed positions. An additional detent position has also been added.
• 10140527Apr 14, 2016Equipment. Oil Consumption Class Action Law Suit Frequently Asked Questions

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