2015 Subaru XV Crosstrek Technical Service Bulletins

238 technical service bulletins (TSBs) are on record for the 2015 Subaru XV Crosstrek. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121001Nov 30, 2016Equipment. This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the USB cable becoming stuck and / or difficult to remove.
• 10120999Nov 29, 2016Electrical system, Equipment. All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems. This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
• 10121005Nov 21, 2016Equipment. This bulletin announces new reprogramming file availability and the software installation procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
• 10121004Nov 21, 2016Equipment. IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
• 10121003Nov 21, 2016Equipment. IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
• 10120998Nov 21, 2016Equipment, Engine. Refer to bulletin for engine/transmission type. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
• 10120997Nov 16, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10120985Oct 19, 2016Engine. 2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc.
• 10131647Sep 30, 2016Equipment. The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.
• 10131639Sep 20, 2016Visibility (wipers, defrost, mirrors). This bulletin announces a change to the procedure used in production of the rear door glass assembly. The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the…
• 10182589Aug 12, 2016Equipment, Engine. This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
• 10111101Jul 28, 2016Seats. All Models Listed with Seat Lifter Feature. This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
• 10111091Jul 11, 2016Transmission and drivetrain. TSB: All Models Equipped with CVT Transmissions. This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
• 10111103Jul 8, 2016Equipment, Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is…
• 10120977Jun 24, 2016Brakes, Exterior lighting. (ALL EXCEPT Hybrid Models) REVISED This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect…
• 10120981Jun 22, 2016Equipment, Electrical system. Revised TSB: This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
• 10120975Jun 14, 2016Electrical system, Engine cooling, Transmission and drivetrain. This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
• 10120971Jun 7, 2016Body and structure, Equipment. This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.
• 10139521May 24, 2016Equipment. Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System only. Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas.
• 10139508May 18, 2016Equipment. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
• 10139499May 17, 2016Electrical system. Hybrid Electric Vehicle (HEV) only. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the…
• 10139476May 5, 2016Equipment, Electrical system. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
• 10139469May 2, 2016Equipment. Models with Fujitsu-Ten (F10) 7? Display Audio Systems (without navigation) This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software for various customer concerns.
• 10139468May 2, 2016Electrical system, Equipment. This bulletin announces a procedure for updating the navigation / audio unit's operating system software for various customer concerns.
• 10139447May 2, 2016Equipment. This bulletin announces reprogramming file availability and the software installation procedure to address a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is…
• 10140499Apr 12, 2016Equipment. Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys.
• 10089805Feb 29, 2016Electrical system. This bulletin announces availability of reprogramming files to optimize the drive motor control module (dmcm), part of the hybrid electrical system. In rare cases, if the operator cycles the ignition off then back on again within a very short period of time, the check engine lamp may come on and store dtc p0604 in memory (accompanied by a detail code 0901).
• 10087221Feb 29, 2016Electrical system, Engine. This bulletin announces availability of reprogramming files to optimize the drive motor control module (dmcm), part of the hybrid electrical system. In rare cases, if the operator cycles the ignition off then back on again within a very short period of time, the check engine lamp may come on and store dtc p0604 in memory (accompanied by a detail code 0901).
• 10083905Feb 1, 2016Engine. "proposed engine oil consumption class action settlement recently you may have seen various online and other media articles regarding subaru of america, inc. Reaching a proposed settlement in a class action lawsuit for alleged oil consumption concerns on certain subaru vehicles. Some media outlets also supplied varying information on the contents of this settlement. The following information is being provided to…
• 10081070Jan 15, 2016Engine. Revised service bulletin: surface treatment change to oil control piston rings this bulletin announces information regarding a major change to the repair procedures previously outlined in service bulletins 02-143-13r, 02-144-13r and 02-145-13r.
• 10084297Jan 14, 2016Equipment. Technical support guide - gen 2.0 & 2.1 micro sd navigation (avn) display audio (da)
• 10093861Nov 4, 2015Transmission and drivetrain. This bulletin provides a procedure for diagnosing a customer concern of a delayed and / or harsh engagement of the cvt (model tr580) when shifting into reverse or drive from neutral. All 2013-16my, 4-cylinder, n/a models with cvt
• 10093821Nov 3, 2015Equipment. Please be advised that subaru of america, inc. Is stopping the sales of the crosstrek splashguard produced during june 5, 2015- september 10, 2015. Part number: j101cfj270 all crosstrek splashguards between the dates of june 5, 2015- september 10, 2015 are to be returned to your facing rdc. The stop sale is due to potential rusting of the rear splashguard washers. Please have all affected inventory returned by…
• 10197411Oct 1, 2015Equipment. Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
• 10093105Sep 11, 2015Equipment. "this service information bulletin announces a design change to the oil pressure switch assembly. Nickel plating has been applied to the internal switch contacts to enhance their durability and reduce the possibility of poor contact which could affect operation or cause improper illumination of the oil pressure warning lamp. A small pilot portion was added to the threaded area on p.n. 25240ka051 as shown in the…
• 10093067Sep 10, 2015Engine. "this service information bulletin announces a design change to the oil pressure switch assembly. Nickel plating has been applied to the internal switch contacts to enhance their durability and reduce the possibility of poor contact which could affect operation or cause improper illumination of the oil pressure warning lamp. A small pilot portion was added to the threaded area on p.n. 25240ka051 as shown in the…
• 10092526Aug 21, 2015Equipment, Electrical system. The purpose of this bulletin is to provide a description of current changes to service manuals available via the subaru technical information system (stis) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the stis web site when looking for the latest service information. Printed pages will not be made available to…
• 10092496Aug 11, 2015Electrical system. This bulletin announces a procedure for updating the 7” display audio unit’s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and…
• 10092492Aug 10, 2015Brakes, Equipment. This bulletin informs of a parts change to the brake system master cylinder and vacuum booster. Whenever replacement of either of these components is required, the identification procedure provided below must be followed to insure the proper parts are ordered and installed as a set.
• 10072044Aug 10, 2015Brakes, Equipment. Summary to be provided on a future date.
• 10092012Jul 29, 2015Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policies and procedures manual found in subarunet. 2015my subaru vehicles
• 10091989Jul 20, 2015Equipment. This bulletin announces a procedure for updating the navigation / audio unit’s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through…
• 10091988Jul 20, 2015Electrical system. This bulletin announces a procedure for updating the 7” display audio unit’s operating system software. The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and…
• 10091985Jul 20, 2015Electrical system, Equipment. "owner notification - subaru recall campaign: wqs-54 driver assist system (eyesight) delay in warning indicator owner notification • subaru will notify potentially affected vehicle owners by first class mail. Owner notification will begin on july 20, 2015. • emails will also be sent to affected owners with a valid email address on file with mysubaru.com."
• 10091973Jul 9, 2015Equipment. "this bulletin provides a procedure to follow when addressing customer concerns of a “popping” type sound heard through the audio unit speakers. This condition occurs when listening to “cached radio”. The cached radio feature allows you to hear the radio broadcast which otherwise would have been missed while taking a phone call using the bluetooth hands-free feature. While on the phone call, the radio broadcast is…
• 10059181Jun 30, 2015Exterior lighting, Equipment. Subaru: tsb contains an owner's notification letter. Select document search button below. In certain vehicles there is a delayed in detecting a failure of brake lamp switch (bls) by driver assist system and takes longer for vehicle dynamic control (vdc) to receive request, resulting in no automatic braking. Model 2015 legacy, outback, impreza, xv crosstrek, 2016 wrx.
• 10140460Jun 8, 2015Electrical system, Brakes. The WQS?54 Repair Procedure Bulletin has been posted on STIS. Coverage information for all affected Stop?Sale vehicles is available on subarunet.com. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system: ? 2015 model year Legacy vehicles ? 2015 model year Outback vehicles ? 2015 model year Impreza vehicles ? 2015 model year XV Crosstrek vehicles ?
• 10192924Jun 4, 2015Electrical system. New Subaru Recall Campaign: WQS-54 Driver Assist System Delay in Warning Indicator. The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
• 10140455Jun 4, 2015Equipment, Electrical system. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
• 10090410May 28, 2015Equipment. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in sections 8.4.9 and 11.2.10 of your claims policies and procedures manual found in subarunet. Revised to add power amplifier.

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