Tesla Model X Problems by Model Year
NHTSA recorded 1,557 consumer complaints across the 11 model years of the Tesla Model X (2016–2026) that have at least 5 complaints. 2016 has the most, with 452. Across all years, the part named most often is other or unknown (366 mentions). Pick a model year below to see its parts, mileage, recalls and service bulletins.
Best and worst Model X years →
All Model X model years
Years with fewer than 5 complaints are not listed. The score compares years of the same model, allowing for the era and for how long each year has collected complaints: 50 is a typical year, lower means fewer complaints. It is not adjusted for sales volume.
| Year | Complaints | Median mi | Recalls | TSBs | Score (50 = typical) | Trend |
|---|---|---|---|---|---|---|
| 2026 | 7 | — | 0 | 1 | — | Too new |
| 2025 | 16 | 6,150 | 3 | 3 | — | Too new |
| 2024 | 27 | — | 8 | 51 | Too new to compare | Too new |
| 2023 | 194 | 4,200 | 17 | 74 | 77 · More | Too new |
| 2022 | 129 | 9,000 | 22 | 82 | 55 · Typical | Rising |
| 2021 | 41 | 1,650 | 24 | 87 | 0 · Fewer | Rising |
| 2020 | 128 | 5,500 | 10 | 70 | 54 · Typical | Falling |
| 2019 | 102 | 15,000 | 8 | 78 | 25 · Fewer | Stable |
| 2018 | 193 | 12,000 | 9 | 102 | 45 · Typical | Stable |
| 2017 | 268 | 30,000 | 10 | 117 | 33 · Fewer | Falling |
| 2016 | 452 | 30,000 | 12 | 142 | 72 · More | Falling |
Parts named most often, all years
Counts add up complaint mentions across the listed years. A complaint can name several parts.
- Other or unknown366 20%
- Suspension335 18%
- Electrical system301 16%
- Steering264 14%
- Forward collision avoidance194 11%
- Body and structure142 7.8%
- Vehicle speed control126 6.9%
- Brakes100 5.5%
Example complaints
One per model year, chosen for length and detail. Personal details are removed. They are consumer reports, not findings.
2016: “Ever since I bought my 2016 Tesla Model X I have been having problems with the mcu (main screen) it keeps freezing up, it won't respond to my touch commands, I can not change the suspension settings, driving settings, climate control, disabling pin and everything that is related to the screen which is basically all functions of the vehicle. …”
NHTSA complaint #11391079, filed 2021-02, 49,000 miles2017: “The car shudders when accelerating. I have had the front half shafts replaced twice and now the shudder is back again. They say they are aware of this, as well as the noise that the steering mechanism makes, and the fact that the Model X wipers don't work, but I have to pay to get all these things fixed since it's out of warranty.”
NHTSA complaint #11388533, filed 2021-01, 48,000 miles2020: “While driving the car - the car's central computer rebooted. When this happens the music stops, all the screens (center console + driver display) go black. I was not using any autopilot functionality during this time. I'm curious what would have happened if I was. It takes about 30 seconds for the driver display to fully recover. I have a video of this in action.”
NHTSA complaint #11375399, filed 2020-11, 427 milesOther Tesla models
4,380 complaintsTesla Model Y
4,299 complaintsTesla Model S
3,413 complaintsTesla Cybertruck
213 complaints
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 27, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate. Methodology