2023 Volkswagen Atlas Cross Sport Brakes Problems
- Complaints
- 3about this part
- Share
- 15%of 20 total for the year
- Median mileage
- —not reported
- Trend
- Too newThis model year is less than 4 years old, so a trend is not meaningful yet.
NHTSA recorded 3 complaints about the brakes of the 2023 Volkswagen Atlas Cross Sport, 15% of the 20 complaints for this model year. 1 of these say a crash was involved, according to the filers. 1 recall campaign on record is filed under a similar system.
Fewer than 15 complaints name this part, so treat the figures as a rough indication only.
Example complaints
Selected from NHTSA records; personal details are removed. They are consumer reports, not findings.
“Our VW Atlas Cross Sport 2023 was involved in an accident on August 3, 2025 where the Automatic Emergency Braking and Forward Collision Warning did not work. Firstly, we reported issues with our brakes several times and took the vehicle to Rick Case VW in Weston/Davie more than once to rectify this problem. However, the problem has never been fixed, and persisted up until the time of the accident. Secondly, the vehicle's navigation system stopped working during the week of July 28th, and this was reported to Rick Case VW on July 30th. …”
NHTSA complaint #11687902, filed 2025-09“My car shuts off while driving. Also I have had brake issues. Grinding noise and loud noise. They relaced the brake pads that I had to pay for because manufactur pads would have cause the same issue. Now my car is shaking while I brake. They said I need new rotors. With the car shutting off while driving is my main concern. It has shut off a total of 8 time since I have owned it. Shut off radomly on street, parking lots and freeway going 65mph. I have my grand children in my car a lot. So therfore, this is a high risk safety concern of mine.”
NHTSA complaint #11590253, filed 2024-05“UNKOWN Brakes on brand new vehicle are exhibiting behavior that is not normal for a car of this size and relatively young age (miles). Measurably loud brake noise based on manufactures choice of materials in components leave concern on overall safety of brake system based on generally considered (except by dealer / manufacturer of course) unexpected behavior of vehicle braking system.”
NHTSA complaint #11563187, filed 2024-01Related recalls
- 22V718000Sep 26, 2022Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at…Covers: Volkswagen Atlas Cross Sport 2023, Atlas 2023
Related service bulletins
- 11036878Aug 27, 2026Repair or Replace Information
- 11036877Aug 27, 2026Brake rotor resurfacing
- 11026177Nov 6, 2025Warranty Instruction and guidance
- 11026176Nov 4, 2025Identify and resurfacing brake rotors.
- 11026174Nov 3, 2025Alignment sheet submission.
- 11018936May 1, 2025Steps to perform when a customer states and unwarranted Autonomous Emergency Braking (AEB).
- 11017580Apr 22, 2025Warranty brake rotor machining is allowed between 6 and 12 months or 6,000 and 12,000 miles
- 11016584Mar 12, 2025Brake Repair or Replacement Information
- 11007387Aug 22, 2024This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
Brakes: other model years
Other parts of the 2023 Volkswagen Atlas Cross Sport
6 complaintsAir bags
5 complaintsOther or unknown
4 complaintsElectrical system
3 complaintsExterior lighting
3 complaintsFuel system
2 complaintsForward collision avoidance
1 complaintsVehicle speed control
1 complaints
← All problems reported for the 2023 Volkswagen Atlas Cross Sport
About this data. Data from NHTSA (ODI) complaints, recalls, TSBs and investigations, updated Oct 31, 2026. Complaints are unverified consumer reports and may be duplicated or inaccurate.
To check a specific vehicle for open recalls, use its VIN at nhtsa.gov/recalls. Methodology