2014 Volkswagen CC Technical Service Bulletins

995 technical service bulletins (TSBs) are on record for the 2014 Volkswagen CC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10121169Mar 28, 2016Body and structure. Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to find warrenty coverage for the service
• 10121167Mar 8, 2016Equipment. Technical Bulletin concerning the Fresh Air Blower being Inoperative. It discusses possible issues and how to service these issues. It also refers to where to find warranty information for service coverage
• 10121160Mar 8, 2016Suspension, Brakes, Steering. Technical Bulletin informing that When applying brakes at highway speeds the following symptoms may occur: - Brake pedal pulsation - Vibration felt in vehicle body - Steering wheel shakes It informs how to inspect brakes. It informs of where to find warranty information for servicing the issue
• 10121158Mar 4, 2016Electrical system. Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)
• 10121146Mar 3, 2016Equipment. Adjustment of Time Unit Correction Payments for 2014/2015 Model Year Maintenance Claims
• 10236440Feb 29, 2016Fuel system. Diesel fuel system diagnosis repair.
• 10236442Feb 19, 2016Electrical system. Generator replacement.
• 10121117Feb 19, 2016Equipment. Document discusses possible needs for Generator Replacement, Charging System inoperative/malfunctions, noise from engine compartment, accessory drive belt damaged or missing. Document also discusses where to find warranty information for coverage.
• 10236481Feb 15, 2016Equipment. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10236443Feb 15, 2016Back-over prevention (rear camera), Transmission and drivetrain. Manual transmission noise diagnosing.
• 10236438Feb 15, 2016Electrical system, Engine cooling. Electric coolant fans continue to run after ignition is switched off.
• 10121116Feb 15, 2016Transmission and drivetrain. Discusses possible causes of customer concern Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels
• 10236480Feb 12, 2016Equipment. On-car analysis list please contact VW Helpline before attempting repair
• 10127681Feb 12, 2016Electrical system. Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
• 10236485Feb 8, 2016Equipment. Elsa Newsletter
• 10236436Feb 5, 2016Engine cooling. Gasoline quality.
• 10236434Feb 5, 2016Fuel system, Other or unknown. Fuel additive to help prevent sporadic misfire faults.
• 10121124Feb 5, 2016Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults A Volkswagen approved fuel additive is available to help remove and prevent deposits on fuel injectors and intake valves.
• 10121123Feb 5, 2016Fuel system. Technical tips on what to do if improper gasoline has been added to the vehicle.
• 10121121Feb 5, 2016Electrical system, Engine cooling. Tech Bullentin concerning Electric Coolant Fans that Continue to Run after Ignition is Switched OFF
• 10236473Feb 3, 2016Equipment. On-car analysis list.
• 10127666Feb 3, 2016Electrical system. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10236445Feb 2, 2016Equipment, Body and structure. Strut or Shock Absorber Leak Assesment.
• 10236444Feb 2, 2016Transmission and drivetrain. Automatic transmission fluid requirements.
• 10236435Feb 2, 2016Transmission and drivetrain. Choosing service numbers-Transmission and Drivetrain.
• 10121125Feb 2, 2016Equipment. Document informs meaning of service numbers to discribe issuse with If the customer is experiencing clutch related issues and the concern is found to be within the clutch components If the customer is experiencing manual gearbox related issues and the concern is found to be within the standard gearbox If the customer is experiencing automatic transmission-related issues and the concern is found to be within the…
• 10121115Feb 2, 2016Transmission and drivetrain. This document was created In response to multiple dealership inquires about aftermarket universal (one fluid fits all) automatic transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have prepared the following statement. At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of aftermarket universal automatic transmission fluids or…
• 10121114Feb 2, 2016Suspension. Technical Bulletin about a customer concern stating that customer observed one or more of the shocks/struts appearing to have an oil leak. Document contains examples of Strut or Shock Absorber Leak Assessments
• 10236483Feb 1, 2016Equipment. Elsa Newsletter
• 10236478Jan 28, 2016Equipment. On-car analysis list.
• 10143530Jan 28, 2016Equipment, Engine. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10213854Jan 26, 2016Engine cooling, Other or unknown. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection.
• 10213836Jan 22, 2016Air bags. Airbag Issues.
• 10236477Jan 20, 2016Equipment. On-car analysis list.
• 10143529Jan 20, 2016Equipment, Engine. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10121998Jan 20, 2016Equipment, Engine. Job Aid ? VW Engine Oil Capacities (Gasoline, Diesel, Hybrid Engines)
• 10121052Jan 18, 2016Equipment. Reminder that ODIS Service V3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. With the release of V3.0.0. Installation DVDs are no longer used. New installations on new devices and re-installations on existing devices are now performed directly from the web server
• 10236476Jan 13, 2016Equipment. On-car analysis list.
• 10126862Jan 13, 2016Equipment. Updated to include additional model year applicability.
• 10126458Jan 13, 2016Equipment. On-car analysis list of customer compliants Customer Complaint: Mil-on no electric drive mode, untouched vehicles
• 10213856Jan 12, 2016Brakes. Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation completely.
• 10236479Jan 6, 2016Equipment. On-car analysis list please contact VW Helpline before attempting repair
• 10126875Jan 6, 2016Electrical system. On-car analysis list of customer compliants Customer Complaint: Mil?on no electric drive mode, untouched vehicles
• 10122153Dec 9, 2015Electrical system. Technical Bulletin (Car-Net Unresponsive - Verizon Telematics Service Interruptions and Outages): When beginning diagnosis for customer concerns related to functionality of the Car-Net system, it is important to understand that the symptom(s) may not be related to any problem with the vehicle itself. If there are any problems with the AT&T 3G service and/or a service interruption or outage with the Verizon…
• 10122151Dec 8, 2015Engine. Technical Bulletin (Washer Level Sensor issues): The sensitivity of the washer solvent level sensor (G33) can be affected by the type, concentration, and the presence of additives in the washer solvent currently in the tank. The operation of the level sensor relies on the composition of the solvent to provide an accurate message on the solvent level. Incorrect concentration and the presence of additives can…
• 10122144Dec 7, 2015Electrical system. Technical Bulletin (Engine, Misfire Diagnostic Aid): This document informs that Multiple components SHOULD NOT be replaced for 1 misfiring cylinder. Repeat repairs must be carefully addressed to identify the root cause of the concern. If misfires are determined to be related to a specific component(s) (fuel injector, spark plug, ignition coil), replace only one defective component at a time and re-evaluate the…
• 10127571Dec 4, 2015Equipment. Warranty Information (Time Unit Correction Payment for 2014/2015 Model Year Maintenance Claims): The Dealer credit memos for the time unit reduction errors associated with MY 2014/2015 maintenance claims
• 10144710Oct 23, 2015Equipment. On-car analysis list Customer Complaints: Customer states the oil light is on
• 10144711Oct 15, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on
• 10144712Oct 12, 2015Equipment. On-car analysis list of Customer Complaints: Customer states the oil light is on

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