2014 Volkswagen CC Technical Service Bulletins

995 technical service bulletins (TSBs) are on record for the 2014 Volkswagen CC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10238600Jul 4, 2014Transmission and drivetrain. Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. For the flywheel/flexplate, please be certain the correct shim is installed between it and the crankshaft (reference VWIQ120). When installing a torque converter, press the torque converter hub through the…
• 10120207Jul 4, 2014Transmission and drivetrain. Tech Tips (Torque Converter/Flywheel/Flexplate installation): Incorrect torque converter or flywheel/flexplate installation can result in transmission damage. When installing an engine, flywheel or transmission, please follow the installation procedures outlined in ELSA. This document also contains advice on the installation of these devices
• 10238026Jul 3, 2014Brakes. Brake Disc Pulsation or Vibration (U.S. Only)
• 10238025Jul 3, 2014Brakes. Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation.
• 10120231Jul 3, 2014Brakes, Suspension. Technical Bulletin (Vibration or Noise When Braking): Vibration or noise when braking may be due to brake disc corrosion protection which has not been completely removed by normal braking or surface rust built up during transportation. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also…
• 10120230Jul 3, 2014Suspension. Technical Bulletin (Brake Disc Pulsation or Vibration): When applying brakes at highway speeds the following symptoms may occur: ? Brake pedal pulsation ? Vibration felt in vehicle body ? Steering wheel shakes For brake vibration or pulsation concerns, brake disc machining is allowed between 6 and 12 months or 6,000 and 12,000 miles (whichever comes first) from the warranty in service date. This document discusses…
• 10241338Jul 2, 2014Engine cooling. Engine Oil Level
• 10241268Jul 2, 2014Equipment. PDI - Vehicle Inspection, Protection Removal and Detailing
• 10120238Jul 2, 2014Engine. Technical Bulletin (Engine Oil Level): Technicians may find during PDI that the oil level is below the full mark, but still within the hash marks on the engine oil dip stick. All Volkswagen engines are filled to a specific volume before leaving the factory. This level may vary depending on the testing conditions, but will always be within the allowable specification for engine protection. This document also…
• 10120213Jul 2, 2014Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs on the service a vehicle shouold received when it has successfully reached a dealership. ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and…
• 10253193Jun 10, 2014Equipment. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
• 10239570Jun 10, 2014Equipment. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
• 10120168Jun 10, 2014Electrical system. Technical Bulletin (Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of issues that will need to be addressed such as -Software related fault codes: -Software operating characteristics: -Swapping of OCU: -During PDI, LED does not illuminate: -Unsuccessful Over The Air Registration (OTAR):
• 10243004Jun 9, 2014Tires, Electrical system, Equipment, Interior lighting, Steering, Exterior…. VW Elsa Newsletter
• 10242342Jun 9, 2014Equipment. VW Elsa Newsletter
• 10238972Jun 6, 2014Tires, Wheels. The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. There are many different tire dressing products available. When choosing a product please pay close attention to its contents. Always use a water based product.
• 10120155Jun 6, 2014Wheels, Tires. Tech Tips (All vehicles-Tire dressing for vehicle detailing): The use of tire dressing gives your tires that shiny finish that completes the image of a clean (new) vehicle. This document informs that The use of non-water based products will increase the risk of causing damage to painted surfaces. The document also gives graphical examples of the dame that can occur if non-water based products are used.
• 10120154Jun 6, 2014Steering. Tech Tips (Steering Wheel Off Center): This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
• 10253215Jun 4, 2014Exterior lighting, Other or unknown. Exterior Lights, Moisture Accumulation
• 10239592Jun 4, 2014Exterior lighting. Exterior Lights, Moisture Accumulation
• 10238615Jun 4, 2014Steering. This Tech Tip was established to explain the influence the adjustable steering column tilt position has on the steering wheel being off center and to provide information on checking for steering wheel off center.
• 10237929Jun 4, 2014Equipment. Monroney Label Placement
• 10120169Jun 4, 2014Exterior lighting, Equipment. Technical Bulletin (Exterior Lights, Moisture Accumulation): This document informs of the Condensation and or water droplets visible on inside of exterior light lenses. The document also informs how to service the issue.
• 10243003Jun 2, 2014Electrical system, Engine cooling. VW Elsa Newsletter
• 10240902Jun 2, 2014Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10120134Jun 2, 2014Equipment. Volkswagen Perfect Delivery Process ? Sales Consultant Delivery Checklist: This document informs the seller of a vehicle with a checklist to cover the experience of a customer who is interested in purchasing a vehicle
• 10073616Jun 2, 2014Equipment. Summary to be provided on a future date.
• 10253207May 30, 2014Other or unknown, Electrical system. Washer Level Sensor
• 10240903May 30, 2014Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10239584May 30, 2014Visibility (wipers, defrost, mirrors). Washer Level Sensor
• 10124443May 30, 2014Equipment. CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10124402May 30, 2014Equipment. Technical Bulletin (Washer Level Sensor): The issue is caused by the outside influence of non-approved formulated washer fluids. Non-approved washer fluids leave a clear film coating on the sensor probes, insulating the probes so they cannot read the fluid level. This This document informs Validate the washer reservoir is full with the proper washer solvent. Refer to Elsa for proper fluid type and fluid quantities…
• 10073617May 30, 2014Equipment. Summary to be provided on a future date.
• 10243012May 26, 2014Engine cooling, Suspension, Electrical system. VW Elsa Newsletter
• 10242350May 26, 2014Equipment, Electrical system, Suspension, Engine cooling. VW Elsa Newsletter
• 10237715May 16, 2014Engine cooling. If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder.
• 10124410May 16, 2014Electrical system. Tech Tips (Inspection Service Reminder, ?Inspect Now? Message): If an ?Inspect Now? message is displayed in the vehicle?s MFI, check the value of the inspection service reminder. Note that the inspection service reminder is different than the oil change service reminder and is reset independently from the oil change service reminder. To reset the inspection service reminder after completing an inspection service…
• 10124409May 9, 2014Equipment. Tech Tips (Equipped With RNS-510 Radio?Unit Start-Up and Boot-Up Operation): The navigation unit may be slow to respond at times when memory use is high. This may include boot-up time after vehicle start up or times when multiple features are in use. Symptoms may be described as ?Locks Up?, ?Freezes?, or ?No Response?. Switching modes (i.e. broadcast radio to SAT), Rear View Camera or soft-touch keys could be…
• 10069555May 9, 2014Equipment. Summary to be provided on a future date.
• 10253473May 6, 2014Equipment. Volkswagen Care Scheduled Maintenance Interval Time or Mileage Guidelines
• 10252941May 2, 2014Visibility (wipers, defrost, mirrors). Washer Level Sensor
• 10252922May 2, 2014Visibility (wipers, defrost, mirrors). Washer Level Sensor
• 10237765May 2, 2014Visibility (wipers, defrost, mirrors). The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent.
• 10237746May 2, 2014Visibility (wipers, defrost, mirrors). The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. Validate the washer reservoir is full with the proper washer solvent (G-052-164). Refer to Elsa for proper fluid type and fluid quantities under repair manual, maintenance, fluid capacity table. If the fluid is not blue in color, drain the fluid, remove the sensor and clean with cleaner (D-009-401-04) or equivalent.
• 10124408May 2, 2014Visibility (wipers, defrost, mirrors). Tech Tips (Washer Level Sensor issues): This document discusses approved windshield washer fluids and the damages non - approved fluids can cause. The document also informs on the procedure to Validate the washer reservoir is full with the proper washer solvent
• 10124407May 2, 2014Visibility (wipers, defrost, mirrors). Washer Level Sensor issues: The indicator lamp in the I.P. for washer fluid remains illuminated and the washer reservoir is full. This documet explains thelocation of the procedure to Validate that the washer reservoir is full with the proper washer solvent
• 10241261May 1, 2014Body and structure. Removing Paint Contaminants from Exterior Paint
• 10124367Apr 29, 2014Electrical system. Quick Reference Update Guide: This document informs of the corresponding software/hardware and disc availability to the customer concerns about a vehicle
• 10252221Apr 18, 2014Equipment. All Navigation Radios-All Models
• 10239534Apr 18, 2014Visibility (wipers, defrost, mirrors). HVAC, Unpleasant Odor

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