2014 Volkswagen CC Technical Service Bulletins

995 technical service bulletins (TSBs) are on record for the 2014 Volkswagen CC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10155856Sep 23, 2013Equipment. Technical Bulletin (Choosing Service Numbers ? Transmission and Drivetrain): To ensure that customer concerns are being properly addressed, Volkswagen created a reference Service Numbers example sheet available for customer concerns/technician findings. Proper Service Number usage will ensure customer concerns/technician findings are properly addressed allowing for more accurate and timely repair information…
• 10157421Sep 20, 2013Equipment, Transmission and drivetrain, Electrical system. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155646Sep 20, 2013Transmission and drivetrain, Electrical system. On-car analysis list of customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10157437Sep 13, 2013Equipment. Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control Unit
• 10155854Sep 13, 2013Electrical system, Equipment. Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of guidelines that should be followed to prevent mishandling of the Operating Control Unit
• 10238571Sep 9, 2013Engine cooling. When diagnosing fault code P2279-Leaking Air in Intake System, be sure to check the cam timing first.
• 10238614Sep 8, 2013Wheels, Suspension. This Tech Tip provides an overview of vehicle four wheel alignment, and important steps that should be followed when performing four wheel alignments.
• 10157404Sep 4, 2013Equipment. 2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
• 10157403Sep 4, 2013Equipment. Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
• 10155874Sep 4, 2013Equipment, Electrical system. 2014 UMI equipped models - Market Introduction: During the market introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components / failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns
• 10155873Sep 4, 2013Equipment, Electrical system. Service Information (2014 Car-Net Equipped Models - Market Introduction): During the market introduction of 2014 models equipped with Car-Net, Volkswagen will collect all warranty repair information related to any components / failures specific to Car-Net to ensure prompt analysis and resolution of any emerging concerns.
• 10157420Sep 3, 2013Transmission and drivetrain, Equipment, Electrical system. On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10155645Sep 3, 2013Electrical system, Transmission and drivetrain. On-car analysis list from customer complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10144729Aug 22, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns(including clutch assembly, bevel box and Haldex)
• 10239844Jul 30, 2013Transmission and drivetrain, Back-over prevention (rear camera). Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels.
• 10125724Jul 30, 2013Transmission and drivetrain. Technical Bulletin (Manual Transmission Noise Diagnosing): Customer states there is a noise from the clutch, transmission or driveline components under varying driving conditions with varying sound levels. This document informs the dealer to follow specific diagnostic steps to assess the condition a vehicle
• 10243056Jul 29, 2013Equipment. VW Elsa Newsletter
• 10242394Jul 29, 2013Transmission and drivetrain, Engine cooling, Electrical system. VW Elsa Newsletter
• 10125755Jul 26, 2013Engine cooling. Tech Tips (Oil Leak From Oil Drain Plug Area After Oil Change and/or Drain Plug Replacement): This document informs an oil leak from around the oil drain plug noted after oil change, and/or drain plug replacement, may be caused by installation of incorrect drain plug. Correct part number drain plug is based on the oil pan design as shown in this document. Original drain plug is 18mm hex for both style oil pans.
• 10252913Jul 19, 2013Equipment. Car-Net Operating Control Unit (Address Word 75) Not Available in ODIS Self-Test Menu
• 10252911Jul 19, 2013Equipment. Car-Net? Operating Control Unit (OCU) Service Guidelines & General Information
• 10252910Jul 19, 2013Equipment, Electrical system. Equipped with UMI Module ? Poor Sound Quality When Using Bluetooth System During Phone Calls
• 10237995Jul 19, 2013Transmission and drivetrain. This bulletin provides a procedure to determine ?repair? versus ?replacement? of an automatic transmission. This procedure is to be used ?After? the transmission has been removed from the vehicle.
• 10237738Jul 19, 2013Electrical system, Equipment. If a 2014 Model Year vehicle equipped with the Car Net? system experiences a customer complaint where the system is placing false outbound calls, it is possible that the cause is a loose or unplugged connector at the 3-Button Assembly in the overhead console. If this concern is verified and there is no damage to the terminal(s) or connector(s), simply secure or plug in the loose connector.
• 10237737Jul 19, 2013Electrical system. On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 ? Emergency call module & comm unit in the self-test menu. Users may also receive an error message when running OCU function tests. To correct these issues, a file within ODIS must be updated and a Hotfix needs to be installed.
• 10237735Jul 19, 2013Electrical system. Operating Control Unit (OCU) Service Guidelines & General information
• 10237734Jul 19, 2013Equipment. When diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.
• 10125742Jul 19, 2013Equipment. Tech Tips (Equipped with UMI Module - Poor Sound Quality When Using Bluetooth System During Phone Calls): This document informs when diagnosing a customer concern of poor sound quality, when using the vehicle?s Bluetooth system during phone calls, on vehicles equipped with the Universal Media Interface (UMI), start by checking for microphone related fault codes in AW 77.
• 10125741Jul 19, 2013Electrical system. Tech Tips (Car-Net Operating Control Unit (OCU) Service Guidelines & General Information): This document informs of the requirements necessary for the software not to have an critical error.
• 10125732Jul 19, 2013Electrical system. Tech Tips (Car-Net Operating Control Unit (Address Word 75) Not Available in ODIS Self-Test Menu): On some 2014 Volkswagen vehicles equipped with CarNet, ODIS may not display 75 - Emergency call module & comm unit in the self-test menu. Users may also receive an error message when running OCU function tests. To correct these issues, a file within ODIS must be updated and a Hotfix needs to be installed. This…
• 10071169Jul 19, 2013Equipment. Summary to be provided on a future date.
• 10071168Jul 19, 2013Equipment. Summary to be provided on a future date.
• 10069371Jul 19, 2013Equipment. Summary to be provided on a future date.
• 10067109Jul 19, 2013Equipment. Summary to be provided on a future date.
• 10253181Jul 18, 2013Electrical system, Other or unknown. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
• 10239558Jul 18, 2013Equipment. Car-Net? Operating Control Unit (OCU/J949) Service Guidelines & General Information
• 10125725Jul 18, 2013Engine cooling. Technical Bulletin Activated Charcoal Filter System, Solenoid Valve 1 -N80- (Canister Purge Valve) Diagnosis): Completing the GFF function test and performing a vacuum check on the Canister Purge Valve -N80- are essential to diagnose proper operation and to avoid unnecessary replacements. This document informs how to perform the Diagnosis check
• 10125718Jul 18, 2013Electrical system. Technical Bulletin (Car-Net Operating Control Unit (OCU/J949) Service Guidelines & General Information): This document informs of installation methods to prevent corruption of software while diagnosing vehicle parts, and servicing vehicles
• 10071026Jul 18, 2013Electrical system. Summary to be provided on a future date.
• 10241701Jul 17, 2013Equipment. Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections
• 10125767Jul 17, 2013Equipment. CC Perfect Delivery Inspection (PDI) - Technician and Detailer Inspections: A checklist to insure a customer receives a wonderful delivery of a vehicle that looks, feels, and meets the expectations of a new vehicle that he/she has purchased
• 10239434Jul 16, 2013Body and structure. Damage on External Chrome or Aluminum Surfaces
• 10125719Jul 16, 2013Body and structure. Technical Bulletin (Damage on External Chrome or Aluminum Surfaces) The surfaces of chrome parts can get damaged in the production process or by external influences. This document discusses options for repairs covered under warranty, and methods to prevent damage.
• 10239311Jul 12, 2013Equipment. Temporary warranty process and parts return program (UMI equipped models)
• 10125709Jul 12, 2013Equipment. Service Information (Temporary Warranty Process and Parts Return Program): During the Market Introduction of 2014 models equipped with UMI, Volkswagen will collect all warranty repair information related to any components/failures specific to UMI to ensure prompt analysis and resolution of any emerging concerns.
• 10125708Jul 12, 2013Equipment. Service Information (2014 Car-Net Equipped Models - Market Introduction) During the market introduction of 2014 models equipped with Car-Net Volkswagen will collect all warranty repair information for any emerging concerns
• 10243052Jul 1, 2013Equipment. VW Elsa Newsletter
• 10242390Jul 1, 2013Equipment. VW Elsa Newsletter
• 10241333Jul 1, 2013Engine cooling. Oil Consumption Measurement
• 10125726Jul 1, 2013Engine cooling. Technical Bulletin (Oil Consumption Measurement): Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5 quarts per 600 miles, or 0.5 liters per 1000 km. In order to provide effective lubrication and cooling of internal engine components, all internal combustion engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may change…

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