2011 Volkswagen Jetta Sportwagen Technical Service Bulletins

1,010 technical service bulletins (TSBs) are on record for the 2011 Volkswagen Jetta Sportwagen. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10252905Mar 22, 2013Equipment. MDI Control of Apple Devices with Lightning Connector (iPhone 5, iPad fourth generation, iPod Nano seventh generation)
• 10252227Mar 22, 2013Equipment. Replacement Radio/Navigation Unit has no Sound
• 10239823Mar 22, 2013Electrical system. MIL ON - DTC's P047F, P0477, P048A, P048B, P048C or P0401 Stored in ECM Fault Memory
• 10237729Mar 22, 2013Electrical system. The Apple iPhone 5, iPad fourth generation, and iPod nano seventh generation use a proprietary ?Lightning? connector that is different than the 30 pin dock connector found on previous iPhone and iPod models.
• 10237723Mar 22, 2013Electrical system, Brakes. Replacement RNS 510 radio/navigation units may be shipped in transportation safeguard mode and therefore will have no sound output. In order to switch the unit out of this mode, hold down the forward seek button, the back seek button, and the music button at the same time until the unit shuts down. Once the unit is powered back ?ON? the safeguard mode will be deactivated.
• 10240880Mar 21, 2013Equipment. Please contact VW Helpline before attempting repair
• 10144701Mar 21, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10238061Mar 20, 2013Body and structure. Recommended procedure for removing damaged CV boot.
• 10243063Mar 18, 2013Equipment. VW Elsa Newsletter
• 10242401Mar 18, 2013Fuel system, Electrical system, Engine cooling. VW Elsa Newsletter
• 10238031Mar 18, 2013Steering, Electrical system. Poor Power Steering Assistance, DTCs 16344 014, 16353 014, 16355 014, 02614 014 Stored in Power Steering Control Module J500
• 10240879Mar 14, 2013Equipment. Please contact VW Helpline before attempting repair
• 10144702Mar 14, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10253483Mar 12, 2013Engine cooling. Engine Exhaust Flap Limited Warranty Extension
• 10240878Mar 12, 2013Equipment. Please contact VW Helpline before attempting repair
• 10144703Mar 12, 2013Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns (including clutch assembly, bevel box and Haldex)
• 10242400Mar 11, 2013Equipment, Visibility (wipers, defrost, mirrors), Electrical system, Engine…. VW Elsa Newsletter
• 10252220Mar 8, 2013Equipment. All Vehicles with Bluetooth Phone Kit Installed ? Streaming Audio from Phone to Radio
• 10239822Mar 8, 2013Electrical system, Back-over prevention (rear camera). TDI Common Rail High Pitch Whine Noise after Switching Ignition OFF
• 10242399Mar 4, 2013Electrical system, Equipment, Fuel system, Body and structure. VW Elsa Newsletter
• 10239403Mar 1, 2013Electrical system. If key blade is found to stick or bind when opening or closing, check position of roll pin that secures key blade to mechanism. If roll pin is sticking out on either side (as shown below), do not replace key. Instead, use appropriate sized punch and hammer to drive in the roll pin so that it is flush with edge of mechanism.
• 10069112Mar 1, 2013Equipment. Summary to be provided on a future date.
• 10125635Feb 22, 2013Equipment. Tech Tips (Technician Helpline Vehicle Check Sheets): When it becomes necessary to open a VW Technician Helpline VTA case while performing diagnosis for a diesel particulate filter, manual transmission repair, or turbocharger concern, it is recommended to complete the related worksheet/check sheet before calling. This document informs where Worksheets/Check Sheets are available on ServiceNet.
• 10125616Feb 22, 2013Engine cooling. Technical Bulletin (Exhaust Pressure Control issues): This document informs that water and road salt can corrode the exhaust flap shaft causing it to stick in open / closed position. The production solution to this issue was Improved parts introduced into production. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage…
• 10125612Feb 22, 2013Electrical system. Technical Bulletin (Factory Installed Media-In (MDI), Updated Programming for Various iPod Concerns): The update programming procedure in this document addresses the following concerns: ? Music skips at beginning of track. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.
• 10125649Feb 15, 2013Fuel system, Other or unknown. VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Communication to Owners of 2009-2013 MY Volkswagen TDI Clean Diesel Engine Vehicles Registered in the State of Illinois - Using Biodiesel Fuel Blends): Due to Illinois state tax incentives for biofuels, biodiesel blends of B5 or less may not be available in the State of Illinois. Volkswagen will continue to honor the terms and conditions of Volkswagen Limited Warranties…
• 10125613Feb 15, 2013Electrical system. Technical Bulletin (Bluetooth System Identification): This document informs how to identify the various Bluetooth systems by: ? Visual Identification ? PR Code ? Part Number
• 10125615Feb 11, 2013Air bags. Technical Bulletin (Airbag Warning Lamp Illuminated in Instrument Cluster, DTC B101614 Stored in Airbag Control Module): the airbag lamp in instrument cluster may illuminate due to unfastened connector for passenger airbag warning lamp. This document informs for diagnosis purposes only.
• 10125626Feb 1, 2013Electrical system. Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
• 10239798Jan 18, 2013Air bags, Brakes. If airbag faults B10B300 OR 03551 are stored, DO NOT replace airbag components for these faults, refer to TT45-11-01?.
• 10238941Jan 18, 2013Transmission and drivetrain, Engine cooling. When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a…
• 10238940Jan 18, 2013Engine cooling, Transmission and drivetrain. CBFA 2.0T TSI Engine
• 10241263Jan 15, 2013Engine cooling, Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10122244Jan 15, 2013Engine cooling. Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory.
• 10241351Jan 14, 2013Fuel system, Brakes. High Pressure Fuel Pump Diagnosis
• 10122246Jan 7, 2013Engine, Electrical system. Technical Bulletin (Incorrect Glow Plug Faults): During the initial glow phase, after switching the ignition ?On?, the ECM performs a check of the glow plugs through the glow plug control module, to ensure the correct glow plugs are installed. If the engine is cranked during this check, lowering the system voltage, the ECM may receive an incorrect reading and set incorrect glow plug faults. This document discusses…
• 10239839Jan 3, 2013Transmission and drivetrain. DTC P2711 Implausible Transmission Shift Sequence Stored in the Transmission Control Module
• 10241327Jan 2, 2013Engine cooling. Camshaft Adjustment Valve 1 -N205- Diagnosis
• 10072642Dec 20, 2012Equipment. Summary to be provided on a future date.
• 10144705Dec 12, 2012Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns
• 10071284Dec 1, 2012Equipment. Summary to be provided on a future date.
• 10072892Nov 30, 2012Engine. Summary to be provided on a future date.
• 10157780Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10156182Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10157804Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10157750Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10156232Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10156149Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10236504Nov 12, 2012Equipment. ElsaWeb Newsletter
• 10157751Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is

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