2002 Volkswagen Passat Seats Problems

“I turned on my driver's seat warmer after not having used it for several months. Within 60 seconds, I smelled a burning smell and turned the warmer off immediately. I immediately noticed a deep burn on the seat, just to the left of where I sit, that is larger than the size of a quarter. I have not yet brought this to Volkswagen's attention, but I intend to do so shortly.”

“We have a vw Passat wagon with cloth seats. Sometime the seat heater ignited the foam and fabric of the car and burned three holes in the seat. I'm afraid that this could cause a fire in the car. The vw dealer tried to get vw to replace the seat but they won't. They have a recall on many 02 Passat's now but won't repair or fix mine. I feel this is a danger would like some help from your organization. Thanks for any help craig beisker.”

“Driving north in the far right lane on gallatin pk in nashville, tn, another driver in the south bound turning lane turned into oncoming traffic with no warning. My view was obscured by the line of traffic in the left hand north lanes. The car I was driving (2002 vw Passat) hit the car that turned in to my lane in a direct, classic t-bone hit. I never saw the car and hit the car at approx. 32 MPH without braking. The driver's side airbag on my car failed to deploy although the passenger side airbag did deploy. …”

“I was in the passenger seat of my 2002 Volkswagen Passat wagon, when I felt the seat get extremely hot. I immediately turned the seat heater to zero and just lifted my left leg off the seat a little bit until it cooled down. I didn't think much of it until I first saw a burn mark on the left, back side of my coat and then a line of burn marks and holes on my passenger seat. I investigated a little further, and it appears the seat heater began to also overheat/melt the back part of the passenger seat and the driver's seat along the same line that burned my coat and leg in the passenger's seat.”

“Ever since the vehicle was purchased, the drivers seat emitted a clicking sound and a slight feeling of movement in the seat when the car lunges forward or is stopped. We complained about the issue several times. This is documented on my bills with mileage reading 19k and 35k miles. The dealer was unable to identify the cause of the sound and movement. Finally, when the car had 40k miles on it (after the warranty period) the issue was identified. A factory rep was on hand that day at the dealership and identified that there was play in the seat track. …”