2019 Volkswagen Tiguan Suspension Problems

“Vehicle sounds as if it is bottoming out when driving over uneven surfaces or small dips at any speed. Noise is mostly in the front with heavy concentration on the passenger front tire. Particularly around 30-40 miles per hour. Vehicle has previously been in (after 3 days of owning it 03/09/2019 for a rear shock replacement on the drivers rear). After owning the vehicle for 6 months the noise has gotten worse. Brought it to the dealer again 08/17/2019 and no issues were found. I took the tech on a long test drive on the roads (parkway) I travel daily max speed is 45. …”

“There is a loud thumping noise coming from the front suspension. This only happens on downwards road bumps (does not happen on speed bumps). Happens while in motion. The faster the vehicle is, the louder the noise becomes. Dealer is unable to identify the issue. The vehicle has 11k miles at the moment, and issues is there since it was brand new. Dealer suggested we wait until problem gets worse so they can identify it easier. Documented in the paperwork that a complaint was entered, but they were unable to replicate . …”

“I am writing a complaint in reference to Safety Code Recall : 42J5 April 10, 2019. I bought my vehicle at Shearer VW in South Burlington VT on June 1, 2019. When I bought my vehicle I wasn't informed of any Recalls. I took my vehicle to Montpelier Volkswagen to get an oil change on Dec. 22, 2023 and was informed that I had a broken rear axle coil spring and bushings that needed to be replaced . I was given an estimate and appointment for Jan. 12, 2024. …”

“There has been a safety recall for CERTAIN 2019 VW Tiguan's due to improper materials or incorrect process parameters during manufacture of the rear coil springs, which are weaker than intended (Volkswagen's recall number is 42J5). While parked in my driveway on May 17, 2026, my family members heard an exceptionally loud bang from the house and from the street. The coil spring had fractured, and caused damage to the rest of the rear suspension. This was confirmed by my independent mechanic, who has since repaired the problem, despite initial difficulty in getting the necessary parts. …”

“Daughter was driving at roughly 20 miles an hour when right front suspension collapsed causing her to lose control and striking a parked vehicle. Lower part of strut that connects to drive shaft was sheared in half causing complete loss of steering. The tire was pushed back against the the fender well which in my estimation caused tire to blow. Parts are available for inspection. A tire blow out at that speed should not cause strut to break and impact on parked car was minimal. Failed component has not been inspected by anyone. There was no warning of any issue. …”