2012 Volkswagen Touareg Technical Service Bulletins

979 technical service bulletins (TSBs) are on record for the 2012 Volkswagen Touareg. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10125626Feb 1, 2013Electrical system. Tech Tips (Instrument Cluster Production Mode): During PDI, or after installation of a replacement cluster, ?Pro? may be displayed in place of the odometer. The high beam indicator may be flashing in the instrument cluster as well. This indicates the cluster is in Production mode. Production mode is not the same as ?Transport? mode. This document infroms of the difference between Production, and Transport mode.
• 10238941Jan 18, 2013Transmission and drivetrain, Engine cooling. When servicing the timing chain sprocket or removing the vibration damper, be aware that one bolt holds both the vibration damper (harmonic balancer) and the crankshaft timing chain sprocket to the crankshaft. Once the damper is removed, the crankshaft should not be rotated unless special tool spacer T10368 has been installed. The crankshaft timing chain sprocket and spur gear drive on the crankshaft have a…
• 10238940Jan 18, 2013Engine cooling, Transmission and drivetrain. CBFA 2.0T TSI Engine
• 10241263Jan 15, 2013Engine cooling, Fuel system. Fuel Additive to Help Prevent Sporadic Misfire Faults
• 10122244Jan 15, 2013Engine cooling. Technical Bulletin (Fuel Additive to Help Prevent Sporadic Misfire Faults): Fuel quality impacts the operating performance, efficiency and service life of the engine. The use of poor quality fuels may result in deposit build up on the fuel injectors and intake valves. This may result in a rough running condition, sporadic misfires, or cold start misfire faults storing in the ECM fault memory.
• 10241351Jan 14, 2013Fuel system, Brakes. High Pressure Fuel Pump Diagnosis
• 10236500Jan 14, 2013Equipment. ElsaWeb Newsletter
• 10239549Jan 8, 2013Equipment. RNS 850 Radio Software Update
• 10071019Jan 8, 2013Electrical system. Summary to be provided on a future date.
• 10050099Dec 17, 2012Engine cooling. Volkswagen: intake manifold restriction check. Mil-on and 1 or more of the following diagnostic codes may be stored in ecm fault memory.
• 10072640Dec 14, 2012Engine. Summary to be provided on a future date.
• 10144705Dec 12, 2012Transmission and drivetrain. On-car analysis list of Customer Complaints: Transmission Concerns
• 10050079Dec 3, 2012Engine cooling. Volkswagen:evaporative (evap) emission system, diagnostic trouble code diagnosis. Revised procedure developed to test evap system without fuel cap.
• 10071291Dec 1, 2012Transmission and drivetrain. Summary to be provided on a future date.
• 10237887Nov 28, 2012Suspension. This communication provides important information on how to obtain the latest alignment programs for Volkswagen through direct download from Service Net. The procedure is available only to dealers that have completed their required VAG alignment upgrades.
• 10237886Nov 18, 2012Equipment. During the holiday period, DTSS support of VAS-PC and ODIS Service diagnostic software, and VAS Tester diagnostic hardware is scheduled as follows:
• 10157780Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10156182Nov 14, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): This document informs of the submission of additional 20R9 kits for dealership?s use. The document instructs parts managers to use the kits to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. The document also informs how additional kits can be ordered.
• 10236517Nov 13, 2012Equipment. Volkswagen Warranty Helpline 2012 Holiday Hours of operation
• 10157804Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10157750Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10156232Nov 13, 2012Equipment. Warranty Information (Regularly Scheduled Maintenance Interval Time or Mileage Guidelines): The Volkswagen Customer Experience Team has monitored the claims processed through the Carefree Maintenance (CFM) program from its inception. Their findings reveal that, in many cases, the first maintenance interval service (10K) has been claimed multiple times while subsequent maintenance interval services (20K and 30K)…
• 10156149Nov 13, 2012Equipment. VOLKSWAGEN DEALERSHIP COMMUNICATION (20R9 Service Action Kit Allocation): Volkswagen will be sending an additional allocation of 20R9 kits for dealership?s to use. In addition to any customer vehicles showing the 20R9 service action open the kits are to be used to address any affected inventory vehicles, so that the campaign is completed prior to retail sale. This document informs how to acquire additional kits as…
• 10236504Nov 12, 2012Equipment. ElsaWeb Newsletter
• 10157751Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10156150Nov 6, 2012Fuel system. On-car analysis list of Customer Complaints: Fuel gauge doesn't read full when the fuel tank is
• 10253203Nov 2, 2012Visibility (wipers, defrost, mirrors), Other or unknown. Wiper Blade Inspection for Proper Warranty Coding
• 10252198Nov 2, 2012Body and structure. Front Seat Backrest is in a Different Position When Re-entering the Vehicle
• 10252197Nov 2, 2012Body and structure. Front Seat Backrest is in a Different Position When Re-entering the Vehicle
• 10241259Nov 2, 2012Equipment. PDI - Vehicle Inspection, Protection Removal and Detailing
• 10239580Nov 2, 2012Visibility (wipers, defrost, mirrors). Wiper Blade Inspection for Proper Warranty Coding
• 10237693Nov 2, 2012Electrical system. Customer concern of seat backrest in a different position when re-entering the vehicle may be caused by customer contacting backrest adjustment switch while exiting the vehicle. To prevent contact with switch, install updated switch trim panel with added cover over backrest adjustment switch as shown below. Be aware that the trim panel part number is based on vehicle trim level. Part numbers are as follows.
• 10157792Nov 2, 2012Visibility (wipers, defrost, mirrors). Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10157783Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10157767Nov 2, 2012Seats. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): This document informs on the hardware installed to prevent accidental movement of the seat when exiting the vehicle.
• 10156194Nov 2, 2012Visibility (wipers, defrost, mirrors), Equipment. Technical Bulletin (Wiper Blade Inspection for Proper Warranty Coding): Wiper blade inspection guidelines for wear and tear, outside influence and factory defect.
• 10156185Nov 2, 2012Equipment. Technical Bulletin (PDI - Vehicle Inspection, Protection Removal and Detailing): This document informs of the procedure to perform when a dealer receives a car. Its contents include: ? Inspecting vehicle for damage (to be completed within 48 hours of delivery to Dealership) ? Shipping damage ? Detailers responsibilities (to be completed prior to delivery to Customer) ? Full Body Covers (FBC), removal and disposal ?…
• 10156168Nov 2, 2012Seats, Equipment. Tech Tips (Front Seat Backrest is in a Different Position When Re-entering the Vehicle): This document informs on the hardware installed to prevent accidental movement of the seat when exiting the vehicle.
• 10071150Nov 2, 2012Seats. Summary to be provided on a future date.
• 10157651Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10156071Oct 29, 2012Transmission and drivetrain, Equipment. Technical Bulletin (Slave Cylinder - Clutch Pedal Operation Diagnosis): A Customer may comment: ? Complaints on clutch system. ? After pressing the clutch pedal, it remains on the floor. Due to mis-diagnosis of clutch systems, and to prevent incorrect parts replacement, diagnostic procedure implemented into guided fault finding. This document is meant to inform.
• 10157655Oct 25, 2012Body and structure, Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10156059Oct 25, 2012Equipment. Technical Bulletin (Paint Finish, Reducing Swirl Marks and Fine Scratches): New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. This document informs of how the Finish can be significantly improved without the use of harsh polishing compounds and high speed buffing.
• 10157661Oct 24, 2012Electrical system, Equipment, Visibility (wipers, defrost, mirrors). Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and…
• 10157656Oct 24, 2012Body and structure, Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10157648Oct 24, 2012Engine cooling, Equipment. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data…
• 10156068Oct 24, 2012Fuel system, Engine cooling. Technical Bulletin (TDI Clean Diesel I/M (Inspection Maintenance) Testing Issues due to Readiness Not Set): Some readiness codes on TDI clean diesel vehicles require special driving conditions to be set. If DTCs have been recently erased from the vehicle?s ECM, it may take additional driving under different conditions to fully set OBD readiness parameters. MVB 89 (on non-UDS protocol ECM?s) will store correct data…
• 10156062Oct 24, 2012Visibility (wipers, defrost, mirrors), Electrical system. Technical Bulletin (Sunroof / Sunshade, Will Not Open): The issued of The panoramic sunroof, regular sunroof or sunshade cannot be opened. The sunroof?s ?Basic Setting? has been unintentionally initiated by the customer. This document informs the procedure to reset the settings of the Sunroof / Sunshade so that functionality can be retained. This document discusses the "Fault Codes" necessary to diagnosis, and…
• 10156060Oct 24, 2012Equipment. Technical Bulletin (Hood, Under Hood Not Painted Body Color): The paint color and/or finish of the engine compartment and underside of hood may not match the exterior paint color of the vehicle. Depending on vehicle model and production plant, the color of the engine compartment and underside hood may not match the vehicle body color.
• 10157734Oct 17, 2012Electrical system, Engine. Engine Control Module Updates: This document informs of complaints, and the software updates/Tech Bulletins associated with servicing engine control module issues:

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