2016 Volvo V60CC Technical Service Bulletins

298 technical service bulletins (TSBs) are on record for the 2016 Volvo V60CC. TSBs are notes manufacturers send to dealers about repair procedures for issues seen in the field. They are not recalls and do not by themselves mean a vehicle has a fault.

• 10234685Nov 16, 2016Equipment. Wind deflector net clogged
• 10167744Nov 10, 2016Equipment. Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
• 10167653Nov 10, 2016Electrical system. Technical Journal TITLE: Lock switch in rear door panel sticks
• 10167645Nov 10, 2016Equipment. Quality Bulletin TITLE: Recall R89707: Air Conditioning Drain Hose Model Year 2016 - 2017 XC90, 2017 S90
• 10205639Nov 4, 2016Engine cooling, Fuel system, Other or unknown. Volvo Complimentary Factory schedualed maintenance
• 10192872Nov 2, 2016Seat belts, Equipment. Volvo Car USA LLC and Volvo Car Canada LTD (Volvo) on behalf of Volvo Car Group has decided to launch Recall R89708 on certain model year 2016 - 2017 XC90, S90, XC60, V60CC, V60, S60, S60CC, S60 Inscription vehicles. The affected vehicles may have not had the front passenger seatbelt buckle stud punched correctly. This may result in a separation between the buckle and the seat belt bracket.
• 10088666Oct 21, 2016Electrical system. This is a technical journal: this journal is a guide for performing software downloads. Service: *see guide updated oct. 12, 2016 for relevant p5/spa software download information: p5_spa_sw_guide.pdf see vida software tab for all other vehicles.the attached checklists can be used for restoring customer settings, where applicable.
• 10088665Oct 21, 2016Engine, Transmission and drivetrain. This is a technical journal: customer may experience a low oil level warning in dim and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the vvt pulley replace both plugs in both vvt-pulleys according to the attached instruction. Plug pn:31375877 if the timing belt is effected with oil , replace the timing belt according to vida instructions.
• 10088647Oct 19, 2016Electrical system. This is a technical journal: it has been noticed on requested materials that pas sensors are analyzed without finding any fault on the parts. As a help to the troubleshooting on parking assistance system, we have developed some points of possible actions in case of problems. False detection may be caused by various reason explained in this technical journal.
• 10088346Oct 15, 2016Equipment. This is a service manager bulletin: this program will now provide volvo retailers additional latitude, to proactively address non-warranty customer concerns in an expeditious manner. The ownership experience should never be compromised due to a customer inconvenience.
• 10088561Oct 8, 2016Equipment. Volvo car service and parts business service manager bulletin title : retail car delivery process my 2017 s60 , v60 and xc60 ( p3 ) group : no : issuing department : car market : united states and canada 17 2017a service operations reference bulletins : issue date : status date : smb 17 - 017 , tj 29233 , tj 20278 , warranty admin .
• 10088374Oct 7, 2016Equipment. Warranty, customer pay and/or internal repairs performed must be verified by a punched time flag on the back of the repair order hard copy. Each repair line must have a separate and identifiable time punch for the respective repair for all repair types, I.e., warranty, customer pay, and internal.
• 10087460Sep 22, 2016Forward collision avoidance. This is a technical journal: if the vehicle shows a constant blis warning light without any objects in the blind spot, then this could be caused by a hw problem in the side object detection radar (sodl/sodr). In case of customer complaints for above symptom is confirmed, replace the sodl or sodr on the side for which the symptom is shown and download software sod reload.
• 10087454Sep 9, 2016Brakes. This is a technical journal: if squealing noise occurs from front brakes on cars built before chassis number 040328, then replace front discs according to vida, the new brake discs have changed metal composition in order to reduce squealing noise. Also replace front brake pads if vehicle is built before 15w19, or after 15w20 if the brake pads are worn down or there has been a previous attempt to grease or chamfer…
• 10110198Aug 9, 2016Electrical system, Engine. This is a Technical Journal: Customer may experience a low oil level warning in DIM and /or oil leakage from the engine. The oil may leak due to a crack in the plug from the VVT pulley Replace both plugs in both VVT-pulleys according to the attached instruction. Plug PN:31375877 If the timing belt is effected with oil , replace the timing belt according to VIDA instructions.
• 10110197Aug 5, 2016Visibility (wipers, defrost, mirrors). This is a Technical Journal: Customer may experience some play (tilting up/down, y-axis) in the outer rear view mirror. In case of customer complaints install repair kit
• 10110183Jul 25, 2016Electrical system, Other or unknown. This document is a Technical Journal: Effective immediately, all 12V batteries may be tested using the hand held battery tester 9513030 (BT3300). The VIDA test is still available but no longer required. For battery replacements under warranty, the code generated by the BT3300 must be manually copied into the repair order text. It must also be printed and attached to the hard copy of the repair order.
• 10110182Jul 25, 2016Equipment, Seats. This document is a Technical Journal: RSE = Rear Seat Entertainment This TJ describes how to change the region code on the RSE system with two DVD players and 8" touch screens if necessary.
• 10127340Jul 15, 2016Equipment. This document is a Parts Bulletin: Please return stock of part number 31439968 Thermostat to your servicing Distribution Center.
• 10127339Jul 15, 2016Equipment. This document is a Service Product Journal: Memory used for VIDA is not fully optimized and below examples of symptoms might therefore occur. VIDA will run slow after some time. VIDA might freeze. Certain operations might stop working. In order to release stored session memory, restart VIDA as needed throughout the day in order to minimize the risk to experience above symptoms.
• 10127337Jul 14, 2016Brakes. This document is a Technical Journal: If the vehicle is equipped with electrical parking brake (EPB) it is required to retract the rear caliper brake pistons by a special service command in VIDA when replacing the rear brake pads. It may happen that the brake pistons does not retract. if it does not retract follow instructions provided in this TJ.
• 10127330Jul 1, 2016Electrical system. This document is a Technical Journal: Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110172Jun 28, 2016Steering. If oil leakage is suspected from the steering gear, make sure it is oil leakage and not contamination (which can appear as leakage), an inspection needs to be performed . If confirmed there is oil leakage in the bellows, replace the steering gear according to VIDA.
• 10110170Jun 28, 2016Equipment. In case of complaint of Noise, some "tools" have been created to help you to do a better and more precise fault tracing
• 10110169Jun 27, 2016Electrical system. A new feature will be available in VIDA version 16.4 where by users will be automatically informed when their passwords are about to expire. The pop-up window example, in the attachment, will be shown 14 days prior to the expiraton date. When this occurs, please change the password as soon as possible, in order to prevent from being locked out.
• 10110168Jun 27, 2016Electrical system. Below error message may be shown in VIDA when selecting the Software tab in VIDA. With this message, it will not be possible to purchase Software Products. "124 - Client ID is not registered"
• 10110167Jun 27, 2016Electrical system. VIDA users are not able to check Operations & Packages An error message will be shown saying "Database error. Please contact System Administrator"
• 10110166Jun 23, 2016Electrical system. Alternative solution when VIDA is unavailable or the Electronic Wiring Diagrams function in VIDA is unstable. Access by using the applicable URL.
• 10110162Jun 22, 2016Body and structure. If inner support in tailgate panel comes loose when the panel is removed, Glue the inner support according to provided method.
• 10110159Jun 17, 2016Equipment. The Volvo Technical Helpdesk (THD) is a central contact point available to authorized Volvo dealer technicians to assist with difficult to repair situations. If for some reason our technical experts cannot solve an issue directly, it will be escalated appropriately for further in-depth assistance to your local Field Technical specialist (FTS).
• 10110153Jun 15, 2016Wheels, Equipment. If a grinding noise occur from the front wheel hub and/or BCM-C003307 or BCM-C003007 DTCs are set, follow the advice under ?Service?. Service: Check if the wheel hub is displaced in the steering knuckle, refer to picture ?TJ 25329-1.jpg?. If found replace the wheel hub according to VIDA.
• 10110151Jun 15, 2016Electrical system. Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
• 10110147Jun 14, 2016Engine. All new Volvo engines leave the factory filled with Castrol EDGE Professional as an integral part of their delivery of high performance. Castrol EDGE Professional?s outstanding performance has made it the oil of choice for Volvo and is the only Volvo recommended engine oil.
• 10110145Jun 3, 2016Equipment. Blisters/bubbles may appear on the air vent surfaces. The blistering of the material is often caused by an air freshener applied directly to the air vents. Do not attach any sort of air freshener directly on air vents.
• 10110144Jun 3, 2016Equipment. If you need to perform a tuner replacement on any vehicle that is factory equipped with SiriusXM satellite radio, please follow the step by step instructions. Going through this process will ensure your customer continues to receive their satellite radio programming without any interruption of service. For SPA vehicles, the SiriusXM tuner is contained within the Infotainment Head Unit (IHU). For all other vehicles…
• 10120958May 27, 2016Tires, Electrical system. If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
• 10120946May 18, 2016Equipment. ANC = Active Noise Control The vehicle?s radio may be heard in the background on the opposite side (land-side) of a call made from a phone connected to Sensus Connect infotainment via Bluetooth. This happens because the microphone?s phantom feed for ANC is picking up this sound. It is not heard in the vehicle because media/radio audio is muted during the Bluetooth call. The audio heard may come from either FM, AM…
• 10110212May 16, 2016Equipment. There has been an increasing amount of reports where users state that its not possible to perform a vehicle readout when pressing ?Connect? There will be an error message asking the user if they wants to retry after an error message saying ?Error occurred during complete read out for VIN ?This error message is generic and could be caused by other problems
• 10087203Apr 28, 2016Visibility (wipers, defrost, mirrors). This is a technical bulletin : customer may experience that the function folding outer rear view mirror do not work and a noise is present when locking/unlocking vehicle.
• 10087141Apr 22, 2016Equipment. This is a technical journal : the front and rear fender flares may have poor fit. Improvements have been implemented on parts from structure weeks above. If a failure occurs after the breakpoint, please report back on which fender flare, and where the location of the failure is. See attached guideline to judge the failure.
• 10087109Apr 21, 2016Engine. This is a technical journal : if an engine still has a high level of oil consumption despite following tj30087, follow the actions described under service.
• 10087204Apr 12, 2016Equipment. This is a technical journal : if a customer should complain of a “volvo on call service required” message and the dtc phmb116f09 is set intermittently or permanent in the tem3g module, please follow the below instruction under service.
• 10086970Apr 11, 2016Equipment, Engine. This is a service manager bulletin : to further enhance the volvo’s ownership experience, volvo car canada limited is offering the volvo prepaid maintenance (vpm) program. This plan is designed to enhance customer ownership experience by providing maintenance and wear coverage and will help ensure trouble free operation of their new volvo vehicle.
• 10086964Apr 8, 2016Equipment, Engine. This is a service manager bulletin : to further enhance the customer’s volvo ownership experience, volvo car usa, llc announces the my 2013 – my2016 volvo complimentary factory scheduled maintenance program usa.
• 10086943Apr 8, 2016Equipment. This is a technical journal : when performing the connection of the volvo on call mobile app to a sensus connect car, the setup procedure may fail due to an incorrect modem setting.
• 10205651Mar 30, 2016Equipment. News Letter 70
• 10205655Mar 24, 2016Equipment, Visibility (wipers, defrost, mirrors). Washer system layout for identifying leakeage points
• 10205665Mar 19, 2016Body and structure. POT not operating when using tailgate handle

← All problems reported for the 2016 Volvo V60CC